What are the responsibilities and job description for the Customer Service Specialist position at 99 Exposure?
We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience during the sales process.
Customer Service Specialist duties and responsibilities
Customer Service Specialist duties and responsibilities
- Providing customer sales support
- Informing customers about products and services
- Responding to customer questions
- Suggesting solutions for common problems
- Training new customer service agents
- Collaborating with the management team
- Improving overall customer satisfaction
- Superb verbal and written communication skills
- Strong interpersonal skills
- Excellent customer service skills
- Ability to build relationships with clients
- Excellent multi-tasking skills
- Ability to work with others
- Ability to work in a fast-paced environment
