What are the responsibilities and job description for the Medical Front Office Receptionist - Internal Medicine (DALLAS) position at 99 Healthcare Management?
Are you looking for a Front Office role that gives you a work-life balance? Do you value being part of a team and providing quality patient care? Then join us! 99MGMT is seeking a Front Office Receptionist for Addison Internal Medicine in Dallas. This position handles a variety of patient care administrative tasks including, but not limited to, checking patients in/out, managing phone lines, providing excellent customer service, and collecting payments.
Schedule: Monday through Friday, 8:00 AM – 5:00 PM. No weekends or after hours.
Responsibilities include:
- Greeting patients
- Checking patients in and collecting sufficient information for billing and claiming purposes
- Answering, screening, and directing phone calls as needed
- Scheduling patient appointments
- Notifying medical staff of patient's arrival
- Verifying insurance
- Processing referrals as needed
- Completing prior authorizations as needed
- Checking patients out
- Collecting patient balances including co-pays, deductibles, etc.
- Explaining patient payment responsibility
- Other administrative duties as assigned and as needed
Skills and Qualifications:
- High school diploma or equivalency required
- Must have at least one year of experience working in a front desk role in a doctor’s office
- Understanding of insurance coverages (co-pays, deductibles, co-insurance, etc.)
- Bilingual preferred
- Proficiency in MS Office
- EMR experience also required; E-Clinical Works preferred
- Knowledge of medical office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service-oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
401(k) Retirement Plan – Our company offers a 401(k) plan with immediate vesting on employer contributions. Employees can start contributing after 6 months of employment with both pre-tax and Roth 401(k) options available. The company provides a 100% match on the first 3% of contributions and 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.
99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills – delivering high-quality care to their patients - by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, OBGYN, and more.
