What are the responsibilities and job description for the Service Writer/Advisor position at 9th Street Automotive Repair and Transmission?
Overview:
We are seeking a dedicated Service Writer to join our team. The ideal candidate will have a passion for customer service and possess strong communication skills to interact with clients effectively.
Duties:
- Communicate with customers to determine their automotive service needs
- Provide accurate estimates and quotes for services
- Schedule appointments and manage service bookings
- Coordinate with technicians to ensure timely completion of work
- Upsell additional services or products to customers
- Transmit relevant information to the service department
- Handle cash transactions and maintain accurate records
- Assist with tire services, oil changes, and other maintenance tasks as needed
Qualifications:
- Experience in sales or customer service is preferred
- Knowledge of diesel engine repair and air brake systems is a plus
- Ability to work in a fast-paced environment and multitask effectively
- Strong communication and interpersonal skills
- Familiarity with mechanic terminology and procedures
- Proficiency in cash handling procedures
Join our team as a Service Writer and be part of a dynamic work environment where your skills are valued, and opportunities for growth are available.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Relocation assistance
- Tuition reimbursement
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $25