What are the responsibilities and job description for the Helpdesk Analyst position at 9to9 Software Solutions LLC?
- Supporting Windows-based machines (Windows 10 & 11)
- Basic Active Directory user management
- Troubleshooting Microsoft Office applications (Word, Excel, PowerPoint, etc.),
- Assisting with basic phone system usage (state phone system, Cisco-based)
- Working within in-house ticketing system, which functions similarly to most standard ticketing platforms
Job Type: Contract
Schedule:
- Monday to Friday
Ability to Commute:
- Boise, ID 83702 (Required)
Ability to Relocate:
- Boise, ID 83702: Relocate before starting work (Required)
Work Location: In person