What are the responsibilities and job description for the Dispatcher position at A-1 Escort Service, LLC?
A-1 Escort Service, LLC is a TWIC escort company operating at the Port of Baltimore. We are seeking a full time, qualified dispatcher to connect our team of escorts with truck drivers who do not possess a TWIC card and need to gain entry into the port. The is a full-time, Monday - Friday position that requires occasional Saturday work. A-1 Escort Service offers competitive wages, with a comfortable working environment.
Ideal Candidate:
- Minimum 2 years dispatching experience preferred
- MUST have a TWIC card (if you do not have a TWIC card do not apply)
- Excellent communication and customer service skills
- Strong organizational and problem solving skills
- A positive attitude and the ability to operate effectively in a fast paced environment
- Experience in the trucking industry is an asset
- Strong computer skills
- Punctual and reliable
- Strong attention to detail
- Ability to multitask
Duties:
- Plan, arrange and dispatch TWIC escorts to drivers who need an escort
- Provide informed directions and specific instructions for driver and escorts
- Provide continuous monitoring of all escorts and drivers in the field and in port
- Maintain professional relationships with customers via phone, text and email
- Motivate and manage escorts and provide technical support when needed
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18