Customer Specialist

About this job

As a Customer Specialist, you will be empowered to provide an exceptional and seamless experience for our Customers by acting as a guide and offering support during every step of their purchasing journey. While communicating and partnering effectively with the location sales manager and sales team.

What you will do – Essential Responsibilities

· Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

· Generate new leads by traveling between two locations geographical area talking to businesses and potential customers in our markets. Example but not limited to Hospitals, Colleges and local schools, and local commercial lawn care companies.

· Check in and receive equipment that is shipped for new inventory; complete daily lot merchandising task, and organization.

· Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including sales, processing of sales paperwork. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Demonstrate exceptional communication skills

· Display confidence in self, the product

· Ability to build and maintain strong relationships

· Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

· Balance the needs of the Customer and the business when making decisions

· Seek to fully understand and meet Customer needs

· Create win-win solutions to Customer issues

· Get work done well, on time and follow the right process

· Drive work processes and pay close attention to detail

· Perform multiple duties in a high energy, fast-paced working environment

· Read, interpret and transcribe data in order to maintain accurate records

· Lift objects that weigh as much as 70 lbs.

Education and/or Experience

· High School Diploma, or equivalent

· Sales and customer service experience, in an area such as retail, preferred

· Valid Driver’s License

· Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• On-the-job training
• Paid time off

Shift:

• Day shift

Ability to Relocate:

• Odon, IN 47562: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $60,000