What are the responsibilities and job description for the Pest Control Service Manager position at A-1 Termite and Pest Control, Inc.?
About A-1 Pest Control
When businesses and homeowners need reliable pest control services, they turn to A-1 Pest Control. Our family-owned company has protected residential and commercial properties from pests and termites for over 50 years.
We pride ourselves on hiring qualified, honest, and dependable professionals who exceed customer expectations. Our sales, service, and administrative teams work together to deliver exceptional results.
Responsibilities of the Specialty Services Manager:
- Apply termite treatments and encapsulations in crawlspaces.
- Optimize routes using software and knowledge of customers, technicians, and territories.
- Build a professional service team by training, developing, and monitoring technicians.
- Develop sales opportunities with current customers by teaching technicians how to identify leads.
- Build relationships with key customers through regular contacts and visits.
- Sell new accounts by networking and cold calling.
- Maximize efficiency by managing materials, equipment, and time.
- Ensure compliance with company and governmental rules and guidelines.
- Generate service reports using company-provided data and technology.
- maintain a production budget to achieve a 20% goal every month.
- Perform routine truck and equipment inspections.
- Investigate service failures and hold the team accountable.
- Communicate issues with upper management and handle customer complaints.
- Partner with Sales Leadership to achieve goals monthly.
Compensation and Benefits
- Competitive salary and performance-based incentives.
- Comprehensive benefits package including health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
