Inside Sales Representative - Landscaping Products

· Customer Interaction:

• Greet and assist walk-up customers, offering excellent customer service.
• Understand the customer needs and suggest products that best meet those needs.
• Provide information about products, pricing, and availability.

· Sales and Transactions:

• Process sales transactions quickly and accurately, including cash, credit, or other payment methods.
• Handle returns and exchanges as per company policies.

· Order Fulfillment:

• All orders need to be communicated to yard staff for fulfillment.
• Process special orders or backorders as needed, ensuring customers receive the correct products.
• Provide order updates and track special orders for customers.

· Product Knowledge:

• Maintain an in-depth understanding of the company’s product offerings and features.
• Stay up to date on new products, and pricing changes.
• Assist customers with product demonstrations or specifications when required.

· Inventory Management:

• Help manage office inventory levels by checking stock regularly and restocking shelves as needed.
• Assist in organizing the store or counter area to ensure products are accessible and well-presented.

· Customer Relationship Management:

• Build lasting relationships with customers to encourage repeat business.
• Handle customer complaints or concerns with a professional and solution-oriented approach.

· Team Collaboration:

• Work closely with other sales staff, management, and yard personnel to ensure smooth operations.

· Safety and Cleanliness:

• Ensure that the sales area, product displays, and workstations are clean, organized, and safe for customers and staff.
• Adhere to company health and safety standards and policies.

· Training and Development:

• Participate in product training and sales training to continuously improve product knowledge and sales techniques.

· Requirements:

• Experience in Inside sales or a similar role, preferably in the landscape supply field or similar.)
• Excellent communication and interpersonal skills, with the ability to build rapport over the phone and email.
• Self-motivated with a high attention to detail.
• Ability to work in a fast-paced and results-oriented environment.
• Proficient in point-of-sale systems and Microsoft Office Suite.

· Preferred Qualifications:

• High School graduate (or equivalent)
• Previous experience in Landscape Supply is preferred but not required.
• Bi-lingual applicant is preferred, but not required.

· What We Offer:

• Competitive base pay commission structure.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• A supportive and collaborative team environment.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• Day shift

Supplemental Pay:

• Commission pay

Ability to Commute:

• Stoughton, MA 02072 (Required)

Ability to Relocate:

• Stoughton, MA 02072: Relocate before starting work (Required)

Work Location: In person

Salary : $25