What are the responsibilities and job description for the Property Manager position at A-Affordable Storage - Liberty Hill / Burnet?
Job Title: Property Manager
Location: A-Affordable Liberty Hill & A-Affordable Burnet
About Us:
A-Affordable Self Storage in Liberty Hill and Burnet is dedicated to providing excellent service, maintaining a secure and well-kept facility, and fostering a welcoming environment for our tenants. We are seeking a motivated and detail-oriented Property Manager to oversee daily operations, tenant relations, marketing, U-Haul rentals, and maintenance. If you are passionate about growing a business while ensuring smooth day-to-day operations, we’d love to hear from you.
Key Responsibilities:Facility Management:
- Conduct regular property inspections to ensure cleanliness, security, and overall upkeep.
- Oversee and coordinate all maintenance and repair tasks, including HVAC systems, security systems, and facility infrastructure.
- Perform light maintenance tasks as needed and engage contractors for more extensive repairs.
- Monitor safety and security protocols, including testing alarm systems, reviewing surveillance footage, and managing access controls.
Tenant Relations:
- Provide outstanding customer service by addressing tenant inquiries and concerns promptly and professionally.
- Manage the leasing process, including showing units, processing applications, and executing lease agreements.
- Communicate facility updates, policies, and procedures to tenants clearly and effectively.
U-Haul Management:
- Manage all aspects of U-Haul rentals, including scheduling reservations, vehicle check-ins/outs, and ensuring availability.
- Maintain U-Haul equipment in compliance with safety and operational standards.
- Process rental transactions accurately and provide excellent customer service.
- Monitor U-Haul inventory and coordinate with U-Haul representatives for vehicle and equipment orders.
- Ensure proper reporting of U-Haul activities, including rental agreements and maintenance needs.
Financial Management:
- Collect and process rental payments, ensuring accurate recording and timely deposits.
- Assist with budgeting and track income and expenses.
- Maintain accurate financial records in coordination with the accounting team.
Marketing and Occupancy Growth:Online Marketing:
- Create and manage property listings on platforms such as Google, SpareFoot, and Facebook Marketplace.
- Develop engaging social media content, including updates, promotions, and community events.
- Optimize SEO for the facility’s website to improve visibility and attract new tenants.
Ground Marketing:
- Build relationships with local businesses, real estate agents, and community organizations to drive referrals.
- Execute outreach campaigns, including distributing flyers to nearby apartments, RV parks, and marinas.
- Attend community events to promote the facility and strengthen local partnerships.
Operational Excellence:
- Develop and enforce operational policies and procedures to maintain consistency and efficiency.
- Conduct regular audits to identify and address areas for improvement.
- Stay updated on industry best practices and ensure compliance with local regulations.
Problem Resolution:
- Address issues or emergencies swiftly, including after-hours situations when necessary.
- Resolve tenant disputes or concerns professionally while maintaining positive relationships.
- Proactively identify and implement solutions to prevent potential problems.
Qualifications:
- Proven experience in property management, customer service, or a similar role, ideally within self-storage or real estate.
- Strong organizational and multitasking abilities in a dynamic environment.
- Experience with light maintenance tasks and familiarity with overseeing contractors for larger repairs.
- Knowledge of online marketing tools, social media platforms, and SEO strategies.
- Experience with U-Haul rentals or vehicle rental management is preferred.
- Proficiency in property management software and Microsoft Office Suite.
- Exceptional interpersonal and leadership skills, with the ability to build relationships with tenants and the local community.
- High level of professionalism and a commitment to exceptional customer service.
- Spanish proficiency is a plus.
Why Join Us?
- Competitive pay with structured work hours.
- Opportunities to contribute to a growing local business and make a meaningful impact.
- A supportive and collaborative work environment where your efforts are valued.
Job Types: Full-time, Contract
Pay: From $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
Experience:
- Property management: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Liberty Hill, TX 78642 (Required)
Ability to Relocate:
- Liberty Hill, TX 78642: Relocate before starting work (Required)
Work Location: In person
Salary : $19