What are the responsibilities and job description for the HVACR Service Writer/Dispatcher position at A+ Air Conditioning and Refrigeration?
Are you ready to take the lead in a thriving, family-owned HVACR company? Join A Air Conditioning and Refrigeration in Gainesville, FL as our new full-time Service Writer - Dispatcher, where every day you'll make a difference. With us, you're not just an employee-you're family. That's why you'll earn $25-$30 per hour (based on experience) and enjoy top-notch benefits, including:
- Health insurance
- Dental insurance
- 401(k) with match
- Company phone
- Take-home truck for technicians
- Eyeglass benefits
- Paid time off (PTO)
- Paid holidays
- Vacation
WHAT SETS US APART
At A , we're more than HVAC experts; we're a family-owned and operated force of innovation and reliability. Our mission? To keep businesses and homes comfortable while fostering a culture that values collaboration, growth, and excellence. Join a team where your voice matters, ideas flourish, and success is a shared celebration.
WHAT THE ROLE ENTAILS
As a Service Writer – Dispatcher with A Air Conditioning and Refrigeration, you're the heartbeat of our customer interactions. Every day, you greet clients with professionalism, recommend needed services, and keep them informed on repair progress. You're the go-to for coordinating schedules and parts, making sure our techs are equipped to complete jobs smoothly and on time. With your HVAC expertise, you provide techs with part recommendations, manage work orders, and follow up on completed jobs to ensure quality service. Supporting our team and maintaining our reputation for excellence is all in a day's work for you!
WHAT WE NEED FROM YOU
- Familiarity with HVAC and refrigeration systems
- 2 years in HVAC service, service advising, or customer service roles
- Proficient in Microsoft office and excel is required
- Friendly and customer-focused approach
- Ability to handle a busy environment
- Ability to multi task while staying organized
- Clear verbal and written skills
- Excellent organizational and time management skills
Preferred Qualifications:
- HVAC certifications or supervisory experience
- Dispatch experience
Ready to apply? If you're looking to step into a dynamic, customer-facing role where you can grow and make an impact, apply to be our new Service Advisor - Assistant Service Manager at A Air Conditioning and Refrigeration now! Our initial application is quick and mobile-friendly, taking only 3 minutes to complete
Salary : $25 - $30
