What are the responsibilities and job description for the Technical Assistant - Commercial Lines Insurance position at A and H Insurance - independent agency?
About us
A and H Insurance, Inc. is one of Nevada's signature independent insurance agencies with over 60 years' experience servicing Personal, Commercial and Benefits clients. We are looking for an experienced full-time Commercial Insurance Technical Assistant to join our team.
Essential Duties and Responsibilities include, but are not limited to:
- Assist Account Managers with servicing and maintaining commercial lines insurance accounts.
- Respond promptly to customer requests for service.
- Monitor activities for all assigned accounts.
- Maintain updated client and policy information with the Agency Management System.
- Process policy changes in accordance with company procedures.
- Ensure all documentation and correspondence are properly recorded and updated in the system.
- Maintain up-to-date knowledge of commercial lines insurance products, market trends, and state regulations.
- Monitor deadlines for time-sensitive tasks.
- Provide exemplary customer service by managing client expectations and delivering timely resolutions to inquiries or issues.
Education/Experience Requirements:
Must have or be able to obtain a Nevada P&C License after hire
Must continue to meet continuing education requirements for license renewal
Familiarity with computer, Microsoft Office, Applied Systems
Exceptional organizational and time-management skills
Excellent verbal and written communication skills
Position & Benefits:
Full-time position, Monday through Friday, 8am to 5pm. We offer a competitive benefit package including health, dental, vision and 401k.
Job Type: Permanent
Expected hours: 40 per week