Hardware Installation Technician

Are you someone who installs your own (and others’) printer drivers? Are you proficient at connecting technology properly to a network? We need someone honest, who pays attention to detail, and is customer centric. You’ll need to manage your time well and communicate effectively with team members. You will work with customers, training them to operate their photocopiers and printers. We primarily employ those who have displayed a stick-with-it attitude and haven’t job-hopped for years.

A&B Business Solutions has a track record of outstanding employee appreciation with an average employee tenure over 9 years. We pride ourselves on being manufacture certified while helping to develop strong communities and servicing businesses. We don’t take ourselves too seriously so we can enjoy the journey. Our code of honor is to always tell the truth, train harder than anyone, and to hold ourselves and each other accountable. We impact our community by providing employees with paid time to volunteer at charities. We utilize the metaphor of an eagle, as an eagle is a fighter that protects its family and soars higher and higher to see the full vision.

One of our big focus points is our culture. We have sponsored events and activities throughout the community, monthly and quarterly bonus opportunities, departmental retreats, anniversary and birthday recognition. We offer paid holidays and paid time off to encourage a work/life balance. Training and continued development are part of the job at A&B. Come join our team with a great environment of being family owned.

A&B Business Solutions is a company who places a focus on supporting businesses and our communities through developing great team members who provide outstanding customer experiences. Established in 1981, we offer the stability that most are searching for when starting a career. We offer paid on-the-job training, both hands-on and classroom. We are searching for career-minded people who thrive on providing great customer service for a great company.

The role of the Hardware Installer & Driver will be focused on the installation, delivery, and training of photocopiers and printers while providing excellent customer service.

Major Goals and Responsibilities:

• Delivery and Installation of Water and Coffee Equipment for customers
• Daily communication with A&B teams and customers regarding service call activity and completion
• Setup and Staging of Water and Coffee Machines
• Drive company vehicle to customer sites for delivery and servicing equipment
• Provide recommendations to customers regarding services A&B can provide.
• Provide excellent customer service to include training on usage and cleaning of water filtration systems.
• Subject matter expert on all machines to assist customers with any questions they may have on the machines.

Skills/Abilities:

• Basic knowledge of plumbing concepts and water flow control devices
• Mechanically inclined and ability to work with tools.
• Strict attention to detail and professionalism
• Personable, customer-centric, honest, and trustworthy
• Excellent time management skills: ability to multi-task and meet deadlines.
• Self-motivated, energetic, and hardworking
• Problem-solving and critical thinking skills
• Ability to work without close supervision.
• Positive attitude and versatility in learning
• High level of comfort using computers, tablets, phones, or other handheld devices
• Ability to effectively communicate with all levels of education and professional backgrounds.

Qualification and Education Requirements:

• High school diploma or GED
• Background in electronics and/or mechanical devices is helpful
• Vocational Technical education is helpful but not required
• Clean driving record and valid driver’s license REQUIRED

Compensation: $18.00 to $19.00 depending on experience

Benefits:

• Competitive salary
• Paid time off
• Health Benefits
• Vision & Dental Benefits
• Bonus opportunities
• Paid Holidays
• 401k Retirement Program with partial matching
• Community Involvement and paid Volunteering Time Off (40 hours per year!)
• Opportunities for advancement
• Comprehensive training
• Several free catered lunches each year

A&B Business is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Referral program
• Retirement plan
• Tools provided
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $19