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Rapid Rehousing Case Manager - Part-Time

A Better Way Services
Muncie, IN Part Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 6/4/2025

Are you ready to make a real difference in our community? The Rapid Rehousing Case Manager is responsible for providing direct support services and rapid rehousing to homeless victims of domestic violence and their children. This role may work some evenings and weekend hours as needed.

A Better Way provides shelter and services for victims of domestic violence and sexual assault, a Rape Crisis Center, advocacy, individual trauma-informed counseling, support groups, transitional housing, rapid rehousing, a 24-hour crisis line for persons in any type of crisis, education referrals, a suicide hotline, chat and text suicide prevention services, teen dating violence and domestic violence prevention programs, and a check-in call service for elderly or disabled homebound persons.

This position is part-time (29 hours per week) in Muncie, Indiana.

Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Provide crisis intervention services on the phone and in person for homeless adults and their children
  • Work with clients regarding their housing options, including community and government resources
  • Provide referrals to additional services as needed
  • Transport clients and their children for essential appointments as necessary
  • Assist victims through emotional support, advocacy, casework, budgeting, and other supportive services
  • Complete client assessments using the Family Development Matrix and the SPDAT
  • Participate in goal setting with clients, monitor progress on personal action plans, and report participation, progress, and problems to the Executive Director
  • Educate clients on maintaining successful long-term housing, including proper housekeeping
  • Complete client statistics, APR, and other necessary documentation
  • Assist in general facility management duties including light office cleaning
  • Participate in professional development and networking conferences and events as appropriate and/or requested.
  • Perform other duties as assigned.

Supervisory responsibilities: None

Work environment Able to stand and/or walk up to 50% of the time. Able to sit up to 50% of the time. Able to view a computer monitor for 6-8 hours per day. Some travel and extended hours may be required. Must be able to lift up to 15 pounds at times.

Education and/or Experience

  • High school diploma or equivalent is required.
  • Minimum of two years of experience working with homeless persons or victims ofdomestic violence and providing other support services is required.
  • Previous experience may be substituted with an Associate’s Degree in the humanservices field.
  • Bachelor’s Degree in social work or similar is preferred.
  • Demonstrated ability to work as a team member with minimal supervision is required.
  • Exceptional interpersonal skills are necessary as are articulate verbal and written communication skills.
  • Proven ability to meet deadlines and excellent time management skills are required, as are timely and accurate documentation skills.
  • Knowledge of homelessness, domestic violence, and sexual assault, & the complexity of problems surrounding the issues is a must.
  • Attention to detail and superior organizational skills.
  • Working knowledge of computers and systems is required, including and not limited to,Microsoft products such as Word, Excel, and PowerPoint (or similar productknowledge).
  • High level of confidentiality and professionalism are required.

Job Type: Part-time

Pay: $21.15 per hour

Expected hours: 29 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

License/Certification:

  • Driver's License (Required)

Ability to Commute:

  • Muncie, IN 47305 (Required)

Work Location: In person

Salary : $21

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