What are the responsibilities and job description for the Patient Care Coordinator position at A Brighter Smile Dental Care?
We are always looking to add fun, energetic, and hardworking individuals to our team! We pride ourselves on delivering top-notch dental care in a warm and welcoming environment. Our front desk team plays a large role in the patients’ first impression. Listed below are the specific duties and requirements for the position:
Job Duties
- Responsible for normal day-to-day reception operations for the office, greeting patients, checking patients in/out
- Collaborate with clinical and administrative teams to identify areas for improvement in patient interactions and services.
- Assists new patients with registration and insurance verification
- Serve as a liaison between patients and the healthcare team, addressing concerns promptly and effectively to enhance relationships.
- Collect and post patient payments.
- Answer phones, check voicemails and build provider schedules
Requirements
- High school diploma
- Dental experience
- 1 year or more office experience
- Customer service or patient relations experience
- Must be able to adapt easily and work in a fast-paced environment efficiently
Benefits
- 401k after 1 year and matched at 4%
- Paid vacation time (1 week after 1 year, 2 weeks after 2 years)
- 7 Paid holidays off (after 90 days)
- Dental benefits (after 90 days for you and your immediate family)
- Monthly bonus based on performance
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person
