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Patient Care Coordinator

A Brighter Smile Dental Care
Shreveport, LA Full Time
POSTED ON 3/28/2025 CLOSED ON 4/22/2025

What are the responsibilities and job description for the Patient Care Coordinator position at A Brighter Smile Dental Care?

We are always looking to add fun, energetic, and hardworking individuals to our team! We pride ourselves on delivering top-notch dental care in a warm and welcoming environment. Our front desk team plays a large role in the patients’ first impression. Listed below are the specific duties and requirements for the position:

Job Duties

  • Responsible for normal day-to-day reception operations for the office, greeting patients, checking patients in/out
  • Collaborate with clinical and administrative teams to identify areas for improvement in patient interactions and services.
  • Assists new patients with registration and insurance verification
  • Serve as a liaison between patients and the healthcare team, addressing concerns promptly and effectively to enhance relationships.
  • Collect and post patient payments.
  • Answer phones, check voicemails and build provider schedules

Requirements

  • High school diploma
  • Dental experience
  • 1 year or more office experience
  • Customer service or patient relations experience
  • Must be able to adapt easily and work in a fast-paced environment efficiently

Benefits

  • 401k after 1 year and matched at 4%
  • Paid vacation time (1 week after 1 year, 2 weeks after 2 years)
  • 7 Paid holidays off (after 90 days)
  • Dental benefits (after 90 days for you and your immediate family)
  • Monthly bonus based on performance

Job Type: Full-time

Schedule:

  • Monday to Friday

Work Location: In person

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