What are the responsibilities and job description for the Front Office Administrative Assistant position at A Brighter Smile Family and Cosmetic Dentistry?
We're currently looking to add a young-spirited, friendly, innovative thinker that brings a pleasant attitude and a beautiful smile. Always willing to go above and beyond for maximum patient satisfaction.
Should be able to articulate clear verbally and in written language, be a responsible team player, and eager to learn with customer service experience.
Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing and faxing.
Work Experience and Education:
- At least 3 years working in a Dental Office Environment, proficient with filing insurance, accounts receivable and dental insurance collections.
- Must be familiar with Eaglesoft or other dental software programs.
- Knowledge of dental terminology, procedures and diagnosis.
- Knowledge of processing insurance claims, collecting payments and scheduling to attain production goals.
- Must have a keen eye for details.
- Great communication/customer service skills.
- HS Diploma Required.
Key Competencies and Skills:
- Communication skills
- Information collection and management
- Planning and organizing
- Accuracy
- Customer service skills
- Team work
- Innovative
Presentation:
- Professional and in alignment with healthcare facility policies.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $25