Community Support Specialist

Job Description:

Job Title: Community Support Specialist

Location: Greenwood

Employment Type: Full-Time

Position Summary:

The Community Support Specialist plays a vital role in helping individuals navigate the challenges of daily life, empowering them to thrive within their communities. By employing evidence-based strategies and fostering collaboration with clients, families, and community partners, the Community Support Specialist supports individuals in achieving long-term stability, resilience, and independence.

This role involves creating personalized plans, providing targeted interventions, and connecting clients with local resources to address their unique needs. The ideal candidate demonstrates compassion, adaptability, and a commitment to making a meaningful impact in the lives of others.

Why Greenwood?

Greenwood offers the perfect balance of small-town charm and big-city convenience. Nestled just south of Indianapolis, this thriving community provides an exceptional quality of life with plenty to explore and enjoy:

• Local Landmarks: Visit Freedom Springs Aquatic Park for summer fun, tour the historic Polk Community House, or discover unique finds at the Greenwood Park Mall.
• Outdoor Escapes: Stroll through Craig Park, hike the scenic trails at Westside Park, or enjoy a peaceful picnic at City Center Park.
• Culinary Delights: Indulge in Greenwood’s growing food scene, from cozy cafes and locally-owned eateries to craft breweries and sweet shops.
• Festivals and Community Events: Celebrate local culture at Freedom Festival, the Greenwood Farmers Market, or one of the many seasonal events held throughout the year.
• Family-Friendly Amenities: Enjoy the Greenwood Community Center, kid-friendly parks, and excellent schools in a safe, welcoming environment.

With its affordable living, strong sense of community, and easy access to Indianapolis, Greenwood is a wonderful place to live, work, and grow.

Key Responsibilities

• Provide community-based mental health services to individuals across the lifespan, including assessments, treatment planning, and intervention implementation.
• Collaborate with clients, families, and multidisciplinary teams to create and deliver individualized care plans that emphasize empowerment, resilience, and personal growth.
• Utilize evidence-based practices such as Motivational Interviewing, Trauma-Informed Care, Positive Reinforcement Techniques, and skills rooted in CBT and DBT frameworks.
• Offer behavioral interventions, including cognitive processing, group dynamics, and operant conditioning, tailored to client needs.
• Coordinate care with external providers such as primary care physicians, psychiatrists, educators, and local organizations to ensure a holistic approach to client support.
• Facilitate and lead group sessions related to psycho-social rehabilitation (PSR), based on client treatment goals.
• Maintain accurate and timely documentation of client interactions, progress, and treatment outcomes, adhering to organizational policies and legal requirements.
• Participate in professional development opportunities, staying current on best practices in mental health care and evidence-based techniques.
• Actively contribute to quality improvement initiatives through data collection, reporting, and collaborative efforts.
• Develop and maintain strong relationships with community stakeholders, including families, educators, and other key influencers in clients' support systems.
• Respond effectively to client crises, ensuring appropriate resources and interventions are in place.

For ACT/ACT TAY/IMPART teams: Demonstrate understanding of the Assertive Community Treatment model, including its core processes, interdisciplinary collaboration, and service delivery.

Qualifications

Education and Experience:

• Bachelor’s degree in Psychology, Social Work, or a related human services field; or
• Bachelor’s degree in an unrelated field with two years of relevant experience; or
• Any combination of four years of higher education and related experience; or
• Associate of Applied Science in Behavioral Health Support; or
• Four years of qualifying experience delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities.

Qualifying Experience Includes:

• Providing one-on-one or group services with a focus on recovery, rehabilitation, or resiliency.
• Teaching and modeling coping strategies and management techniques for mental health, developmental, or substance use issues.
• Supporting clients in achieving personal goals related to employment, education, and community engagement.
• Assisting clients in implementing their individual treatment plans effectively.

Knowledge, Skills, and Abilities

• In-depth understanding of case management and rehabilitation principles for mental health and/or substance use disorders.
• Familiarity with community resources and the ability to connect clients to appropriate services.
• Knowledge of evidence-based practices, legal requirements, and court procedures related to mental health and substance use treatment.
• Strong interpersonal and communication skills, both verbal and written, with the ability to produce clear and concise documentation.
• Self-motivated with the ability to balance multiple priorities and maintain a high standard of service.
• Proven ability to establish effective relationships with clients, families, and professional teams.

Why Join Us?

• Make a meaningful impact in the lives of individuals and their families.
• Work in a supportive and collaborative environment committed to professional growth and development.
• Contribute to innovative approaches to mental health care within the community.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

• Must have reliable means of transportation in order to transport clients in personal vehicle.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.