What are the responsibilities and job description for the Technical Support/End User Analyst II- hybrid in Pittsburgh, PA position at A.C. Coy?
Overview
Location: Hybrid in Pittsburgh, PA
Job Type: Contract/Contract to Hire
Shift: 11pm-7am (Sunday-Thursday)
Work Authorization: No Sponsorship
The A.C. Coy Company has an immediate need for a Technical Support Analyst position.
Responsibilities
- Ensuring all equipment complies to standards
- Inventory of PCs
- Shipping/receiving of PCs
- Deploy equipment to new hires and end users
- Assist with equipment refresh
- Facilitate support tickets
- Assist with incident resolution
Qualifications
- 3-5 years of PC Support experience
- Experience with WIN 10 and MS Office
- Experience with PCs utilizing SCCM
- Experience with handling PC Refreshes as scheduled