Demo

Verizon Customer Service Representative

A. Events
Cincinnati, OH Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 4/5/2025

We are a business development and consulting firm that is local to the Cincinnati area. Our company works to represent and elevate advanced technology with one of the largest telecommunication companies in the nation - Verizon. As a leader in the business development space, we have consistently provided a high-quality customer experience that our clients have come to rely on as their primary source of outreach and education for their local target demographics. As we continue to grow and expand our operations we are looking for dynamic individuals that fit into a fast-paced, friendly, and competitive environment.

Currently, we are looking for a Verizon Customer Service Representative who is forward-thinking and can hit the ground running representing one of the largest telecommunications brands in Cincinnati. Working with the latest technology, our Verizon Customer Service Representatives will demonstrate what products are being offered, as well as how the services operate. In order to do this, we are seeking a candidate with excellent communication skills to thoroughly explain the services our clients provide. As well as the patience and professionalism to present customers with best-in-class technology.

Verizon Customer Service Representative Responsibilities:

  • Will develop the education necessary in order to serve as the main point of contact between our client customers
  • Attend daily training courses with our Directors to ensure that all employees are well versed on our client's products and services
  • Ability to work cohesively with our sales team in order to effectively communicate with customers in regard to new technology in local territories and help to generate sales revenue
  • Use corresponding personal and interpersonal communication skills to deliberately educate customers on services available
  • Make customer needs the primary focus on every conversation; actively listen to what the customer is saying to better execute their desires, build rapport, and take action to ensure their loyalty

Verizon Customer Service Representative Qualifications:

  • High School Education / GED is required
  • Highly organized and communicative with both colleagues and customers
  • Must be confident in public speaking in order to present information to customers in a clear and concise approach that will help to close sales
  • Ability to adapt to a dynamic environment that is based on innovative technology
  • Ability to multitask and manage time effectively to ensure that all customer's needs are being met in a timely manner

Job Type: Full-time

Pay: $800.00 - $1,100.00 per week

Shift:

  • Day shift

Work Location: In person

Salary : $800 - $1,100

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