What are the responsibilities and job description for the Medical Clinic Receptionist position at A First Choice Staffing Service?
We are looking to fill a full-time front desk position from 8 am to 5 pm Monday through Friday. The right candidate needs excellent customer service skills; medical reception experience is preferred, but willing to train someone with previous clerical or reception experience and good computer and typing skills.
Greeting patients, scheduling appointments, managing patient records, answering phone calls, processing payments, and maintaining the overall organization of the front office area, often requiring knowledge of medical terminology and office administrative procedures to ensure smooth patient flow.
Key responsibilities may include :
- Patient interaction : Welcoming patients, checking them in and out, verifying insurance information, and addressing basic questions.
- Appointment scheduling : Managing appointments, confirming appointments, and reminding patients of upcoming visits.
- Phone management : Answering incoming calls, taking messages, and directing calls to appropriate staff members.
- Patient registration : Collecting patient demographics, medical history, and necessary paperwork.
- Payments : Processing patient payments and handling co-pays.
- Medical records maintenance : Updating patient records, filing documents, and ensuring accuracy of medical information.
- Office administration : Maintaining a clean and organized front desk area, managing office supplies, and supporting administrative tasks.
- Excellent communication skills : Ability to interact professionally and clearly with patients, healthcare providers, and insurance companies.
- Medical terminology knowledge : Understanding basic medical terms and abbreviations to document patient information accurately.
- Computer proficiency : Familiarity with electronic medical records (EMR) systems and office software.
- Organizational skills : Effectively managing multiple tasks and prioritizing patient needs.
- Customer service focus : Providing a positive and welcoming experience for patients.
Must pass a criminal background check and clean drug screen.
Must be at least 18 years old to apply.
A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.
