Demo

Host

A Good Egg Dining Group
Oklahoma, OK Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/14/2025

POSITION SUMMARY

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES

  • Answer phone professionally and according to restaurant standard.
  • Warmly and graciously greet all guests upon arrival.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • Answer phone professionally and according to restaurant standards.
  • Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
  • Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
  • When immediate seating is limited, record guest names and number of people in party on Resy wait list.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guest / guests based on preferences and while balancing customer flow in service stations.
  • Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
  • Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
  • Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
  • Help with bussing and drink service if time warrants.
  • Thank guests as they leave and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

QUALIFICATIONS

  • No previous restaurant experience required.
  • Be able to work in a standing position for long periods of time (up to 6 hours).
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
  • Must have exceptional grooming habits.
  • A passion for EXTREME HOSPITALITY.
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    A Good Egg Dining Group
    Hired Organization Address Oklahoma, OK Full Time
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