What are the responsibilities and job description for the Account Manager position at A Hiring Company?
4AllPromos is a top provider of customized promotional products, serving businesses and organizations nationwide. With a massive product catalog, an expert team, and a strong commitment to customer service, we help brands make a lasting impression.
We're looking for sales-driven professionals to join our evolving Account Management team. This is a high-volume, fast-paced role where you'll be managing and processing customer orders—while building relationships that lead to repeat business and long-term growth.
If you're motivated by commission, love solving problems for customers, and thrive in a dynamic environment, we want to talk to you.
What You'll Do
- Serve as the primary point of contact for assigned clients, building strong relationships and providing personalized service.
- Manage a large volume of customer orders with speed, accuracy, and attention to detail
- Build relationships with your assigned accounts and act as their go-to resource
- Identify upsell and cross-sell opportunities through conversations and order history
- Guide clients toward the best product and branding options for their needs
- Collaborate with internal teams to ensure timely and accurate processing of orders and delivery of products.
- Deliver excellent service via phone and email and resolve client issues and concerns in a prompt and professional manner
- Track activity and communication in our CRM to manage your pipeline effectively
- Over time, transition into a more traditional Account Manager role focused on sales growth and account retention
