What are the responsibilities and job description for the Associate Director, Training Development & Help Desk position at A Hiring Company?
Overview
We are seeking a passionate Associate Director to oversee the training and help desk team within the Data Strategy & Innovation (DS&I) unit of the Office of Advancement. Reporting to the Director of Support Services, you will be responsible for developing and delivering engaging learning experiences across various modalities, leveraging technology to optimize training delivery and measuring program effectiveness. In addition, you will oversee the daily operations of the Office of Advancement Help Desk to provide exemplary support services to our staff.
You will have a passion for teaching, the ability to create engaging learning experiences, a devotion to excellence in customer service and will be committed to driving the growth and success of the organization.
