What are the responsibilities and job description for the Director of Food & Beverage position at A Hiring Company?
Overview
The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.
Duties include:
- Responsible for motivating and managing a team of front and back of the house food and beverage management.
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Participate in total hotel management as a member of the Hotel Executive Committee
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect brand service standards and procedures
