What are the responsibilities and job description for the Quality Manager position at A Hiring Company?
The Quality Manager is responsible for overseeing all aspects of the company's Quality Assurance functions, ensuring consistent product quality, regulatory compliance, and continuous improvement across the organization. This hands-on leadership role manages quality personnel, maintains compliance with ISO 9001, and collaborates cross-functionally to support manufacturing and customer satisfaction goals.
Key Responsibilities:
- Lead the Quality Assurance function, including development, implementation, and continuous improvement of all quality policies, procedures, goals, and systems.
- Manage, mentor, and direct all Quality Assurance team members.
- Oversee internal and external quality audits and ensure timely responses and corrective actions.
- Maintain and improve the Quality Management System (QMS) to ensure ongoing ISO 9001 compliance.
- Serve as the primary liaison for quality-related communication between departments and customers.
- Drive root cause analysis and corrective/preventative actions through ownership of the CAPA system, ensuring issues are resolved effectively and sustainably.
- Collaborate with Production and Manufacturing teams to identify and respond to quality issues, implement stop-work procedures, containment efforts, and corrective actions as necessary.
- Analyze and report on quality metrics, including non-conforming materials, customer complaints, First Pass Yield, On-Time Delivery, and Customer Satisfaction.
- Ensure timely review and disposition of non-conforming materials.
- Foster and maintain strong relationships with both internal and external customers.
Compensation details: 120000-150000 Yearly Salary
