Warehouse Utility Operator (1st Shift)

At Great Lakes Dental Technologies, we care about our employees, the people we do business with, and our community. We’ve been named one of Western New York’s Top Places to Work in 2023 and 2024 by the Buffalo News, Best Place to Work 2024 and 2025 by Buffalo Business First, and were awarded the Healthiest Workplace for 2024. We’re a team that works hard but understands the importance of work-life balance, teamwork, and on-site fun.

Great Lakes Dental Tech is a dental manufacturer that offers over 4,000 products and operates one of the largest orthodontic laboratories in the United States. Located in Tonawanda, NY.

As an employee-owned company, we strive to do the right thing for our employees, for our customers, and for our community.

Title: Warehouse Utility Operator

Pay Range: $22.50 - $25.50

Schedule: Mon-Fri, 7:00 AM - 3:30 PM

Position Summary: Responsible for organizing, packing, and shipping materials for off-site seminars and conventions, ensuring the timely and safe transportation of these items. Additionally, this role involves cutting and packaging plastic sheets for daily production and providing support to the team with customer equipment repairs.

Essential Duties and Responsibilities:

Trade Show and Convention:

• Organize and pack all materials required for seminars and conventions, ensuring everything is accounted for and properly packed for safe transportation.

• Ship materials and equipment to convention sites to ensure timely arrival of all items.

• Clean, repair, and refurbish convention displays, banners, and equipment as needed to ensure they are in optimal condition for events.

• May be required to repair compressors or other equipment related to convention materials.

• Track and update lists of all items needed for conventions and seminars, ensuring accurate records are maintained for outgoing and incoming items.

Material Cutting:

• Cut Biocryl plastic sheets and strips on a shearing machine according to designated tolerances, and punch plastic into specified shapes (e.g., circles or squares) as per production schedule.

• Perform quality control checks on sheets for marks, thickness, and dimensional accuracy.

• Package plastic products into proper packaging, label them correctly, and stock them in the appropriate warehouse locations.

Repair:

• Become cross-trained in troubleshooting and repairing lab equipment, including Ministars,

Biostars, and 3D printers.

• Become cross-trained in building equipment, such as pressure pots, and assembling small kits.

• Become cross-trained in shipping loaner products to customers who require a replacement while their machines are being serviced.

Education and/or Experience Requirements:

• Some college education preferred.

• Previous experience inspecting mechanical equipment or replacing defective or worn-out parts.

Minimum Requirement for this Job:

• 1-year of experience in a warehouse, shipping/receiving, or production environment is preferred.

• Experience with material cutting, packaging, or display maintenance is helpful.

Why we are Great at Great Lakes:

• Established Legacy - Joining Great Lakes provides career advancement at a stable, industry-leading company that has grown from a 2-person lab in 1965 to a 200 employee-owned private company.
• Employee Ownership - At Great Lakes, employee ownership means that each team member has a stake in the company's success, fostering a sense of responsibility, collaboration, and commitment to our shared goals. We truly have a one of a kind culture.
• Employee Wellness and Comprehensive Benefits – We provide an array of benefits that can help you enjoy increased well-being such as generous PTO, wellness challenges to earn even more PTO, on-site chair massages, physical fitness body scans, meditation, and various free on-site presentations at no charge.
• Work-Life Balance - Enjoy an environment that promotes a healthy work-life balance, ensuring a fulfilling and sustainable life and career.
• Opportunities - Find employment opportunities in various departments including in our laboratory, digital production, customer service, accounting, sales, marketing, warehouse, and shipping and receiving.
• Community and Impact - Participate in various company-sponsored activities such as raffles for charity, lunch and learns, local food trucks, company lunches, and outings.

Benefits:

401(k)

Dental Insurance

Vision Insurance

Employee Stock Ownership Plan

Health Insurance

Health Savings Account

Life Insurance

Paid Time Off

Referral Program

Tuition Reimbursement

College Scholarships

Yearly Bonus

Annual Wage Increase

EEO/Disabilities/Veterans. Individuals with disabilities and protected veterans are encouraged to apply.

Compensation details: 22.5-25.5 Hourly Wage