What are the responsibilities and job description for the Residential Portfolio Manager position at A.J. Dwoskin & Associates, Inc.?
residential portfolio of properties. This role involves developing and implementing effective property management
strategies, ensuring high resident satisfaction, and optimizing financial returns for the owner. The Portfolio Manager plays
a crucial role in coordinating and leading property management teams, collaborating with various stakeholders, and
maintaining a strong understanding of the real estate market trends in the various markets.
In addition, the Portfolio Manager will support the VP of Residential Property Management with residential operations
functions including but not limited to managing pricing strategy for new leases and renewals to maximize rental and
ancillary; interviewing and onboarding of Property Managers, Business Managers or Resident Service Coordinators;
assistance with the preparation of reports and presentations; as well as the testing and roll out of new processes, policies,
or software.
Responsibilities
• Ensures that the portfolio and individual communities meet the established operational, financial, and business
performance goals by inspecting properties, reviewing financial, market, and operational reports, and
developing and implementing appropriate action plans to achieve results.
- Collaborates with Property Managers to ensure that the portfolio and individual communities meet the
- Collaborate in developing annual budgets. Monitor/assess actual vs. proforma.
- Identify and suggest strategic initiatives and value add capital/physical improvements.
- Collaborates with regional support services leaders committed to improving assets and team performance.
- Takes ownership of and implements operational initiatives, championing change and ensuring proper adoption
- Oversee and manage budgets and progress of business plans against budgets, ensuring that financial targets are
- Prepare and present regular reports on property performance, financial metrics, and market trends to VP of
- Foster positive relationships with associates and addresses concerns promptly.
- Implement resident retention programs to minimize turnover and vacancy rates.
- Collaborate with PMs and Leasing teams to develop and implement effective marketing strategies.
- Ensure optimal occupancy rates through targeted leasing efforts.
- Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations.
- Ensures that the appearance and physical aspects of the properties meet the Company's and owner's
established standards through routine site and safety inspections and communicates concerns and requests for
capital as needed to provide for the physical upkeep of each property in the portfolio.
- Ensure that the preventative maintenance plans extend the life of assets.
- Stay current with local, state, and federal regulations affecting property management.
- Ensure properties comply with all relevant codes, laws, and regulations.
- Identify and mitigate potential risks related to property management and ensure appropriate insurance
coverage.
- Ensure that all staff job responsibilities are completed professionally and in compliance with Dwoskin policy and
- Responsible for recruiting, interviewing, and hiring administrative, leasing and maintenance personnel.
- Execute timely preparation and delivery of performance (positive and corrective) feedback and annual reviews.
- Respond to resident complaints and issues with regard to the tenant-landlord laws and regulations.
- Prepare and/or approve all daily, weekly, and monthly reports to be submitted in a timely manner to the
appropriate personnel in the main office (examples include but are not limited to dailies, market surveys, weekly
activity reports, renewal statistic reports, timecards and commission reports, variance reports, service request
reports).
- Manage, document, and communicate any potential liability situations regarding resident/personnel problems,
- Ensure that the natural disaster and emergency evacuation plans are current and in place for implementation.
- Manage the property and associate safety records, property loss claims, and risk management initiatives.
- Manage property key control according to Dwoskin policy.
- Perform all aspects of Property Manager in the absence of a Property Manager (leave, sickness, or open position).
Qualifications
• Bachelor's/master's degree from an accredited college or university preferred in Business, Real Estate. or related
- Five years of experience in multifamily property management is required.
- Three years of relevant experience is required.
- Proven experience in a leadership role with managing diverse properties.
- Proficiency in using property management software (preferably Yardi and/or Real Page), word processing,
spreadsheet, and database management applications to complete and produce required reports and other
employment documents.
- Strong financial acumen and analytical skills.
Skills And Requirements
• Excellent interpersonal skills with the ability to relate to others and communicate with all levels of management
- Ability to lead and motivate a team.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of
- Ability to relay technical concerns with adequate detail, quickly and accurately.
- Capability to read, write, comprehend, and converse in English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Must maintain a valid driver's license, clean driving record and current auto insurance.
- Must comply with all safety requirements.
- Sensitivity to confidential matters is required.
- Required to complete and successfully pass the AJ Dwoskin Fair Housing, Diversity, and Inclusion Training within
the first 30 days of employment.
Benefits:
Health and Dental insurance
Flexible Spending Program
401k
Short Term and Long-Term disability
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
Holidays
Housing Discount for those living and working within
Paid Volunteer Days
Bereavement Leave
Diversity creates a healthier atmosphere. AJ Dwoskin is an Equal Employment Opportunity/Affirmative Action
employer, and all qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other characteristic protected by law.
You can reach out to our recruiters about this job and more by emailing jobs@dwoskin.com.
Updated: 12.27.24
