What are the responsibilities and job description for the Outbound Sales Rep position at A. Johnson Plumbing and Heating, Inc.?
- Johnson Plumbing and Heating, Inc. is calling on all exceptional customer-oriented professionals in the Gloversville, NY area who are passionate about Sales to apply to join our team as a full-time Outbound Sales Representative
WHY SHOULD YOU JOIN THE A. JOHNSON PLUMBING AND HEATING TEAM ?
We care about our team. Our Outbound Sales Representative works Monday - Friday. Our team members also receive great benefits, including employee discounts, health insurance, paid time off, paid holidays, and Aflac. It is easy to apply with our initial mobile-optimized online application. Almost ready? Please continue reading !
ABOUT A. JOHNSON PLUMBING AND HEATING, INC.
For over 40 years we have been the top pick in the Capital Region for heating, cooling, and plumbing services! We pride ourselves in providing the best customer service paired with exceptional products at affordable prices. Working with residential and commercial clients, we provide plumbing, heating, ventilation, and air conditioning services to our loyal customer base and seek to extend our reach to even more clients in the area! Having top-notch employees who are further dedicated to providing the best there is to offer in home services, we believe that we can begin transforming our community one job at a time!
We whole-heartedly believe that our success is due to our phenomenal crew that has bought into our mission and vision here at A. Johnson Plumbing and Heating, Inc. We want to foster a work environment where everyone enjoys coming to work and feels a sense of accomplishment at the end of the day. We believe in equipping our team with the best products, leaving them never wanting more, and feeling fully supported and prepared to provide top-notch services. We honor our employees' desire for growth and advancement, so we provide exceptional reimbursements for schooling , as well as provide ongoing training and continuing education opportunities. We are dedicated to providing a positive work environment where everyone is a part of the team!
OUR IDEAL PLUMBING & HEATING OUTBOUND SALES REPRESENTATIVE
The purpose of our Outbound Sales Representative is to drive the long-term relationship with our customers by promoting the meaningful and value- laden advantages of our V.I.P. Memberships and Service Plans .This will develop a foundation for an ongoing business relationship with our customers and enhance the future and long term revenue of A. Johnson Plumbing and Heating .
As an Outbound Sales Representatives at A. Johnson Plumbing and Heating, you will:
- Reach out to new , existing and inactive customers to establish and/or re-establish relationships and attempt to bring them back by promoting the exceptional value of our V.I.P. memberships and Service Plans
- Generate interest in A. Johnson Plumbing and Heating products through phone calls , text messaging and email communication.
- Collaborate with Call Center Team members to assist in selling V.I.P. Memberships and Service Plans to customers.
- Quote pricing and provide information to the customer regarding the terms of our V.I.P. Memberships and Service Plans by utilizing our Service Plan Calculator The Outbound Sales Representative will sell these products by creating value to the customer with a sense of urgency in regards to the best practices of the manufacturer's recommended maintenance schedule
- Achieve or exceed daily, monthly, quarterly & yearly quotas
- Throughout the qualification process, you will learn to identify the specific needs of our customers and how A. Johnson Plumbing and Heating products will meet those needs.
- Act resourcefully and in an innovative way to overcome objections and complete tasks.
- Handle customer requests as needed
- Manage notes and pipeline through Service Titan CRM
- Assist Call Center Team with coverage when needed
Qualifications to make it happen:
- Professional, creative and a dynamic presence and the ability to communicate with people at all levels.
- 2 years of prior sales or customer service experience preferred
- Excellent written and verbal skills.
- CRM experience preferred
- Excellent time management skills, ability to prioritize and multiple task
- Strong interpersonal, oral and written communication skills.
- Keen intelligence and negotiation skills.
- High-energy, relationship expert.
- Ability to hunt down new opportunities from inactive/past customers.
- A desire to grow professionally
This is a full time position with an hourly pay rate of $16.00 - $18.00 plus Commission
Salary : $16 - $18
