What are the responsibilities and job description for the Plumbing Service Representative position at A. Johnson Plumbing and Heating, Inc.?
A. Johnson Plumbing and Heating, Inc. has been a leading provider of heating, cooling, and plumbing services in the Capital Region for over 40 years.
We take pride in delivering exceptional products at affordable prices, combined with unparalleled customer service experience.
Our Mission:
We aim to create a work environment that values every individual's contributions and fosters growth opportunities.
Job Requirements:
To succeed in this position, you must possess excellent communication and interpersonal skills, along with problem-solving abilities to tackle diverse client needs with professionalism and patience.
You should also be highly organized, detail-oriented, and able to multitask efficiently.
Familiarity with Word and Excel is necessary, while proficiency in Google and computer literacy are also required.
One to two years of customer service or office experience is beneficial, and having some dispatching/schedule routing experience is a plus.
Benefits Overview:
We offer comprehensive benefits to our team members, including employee discounts, health insurance, paid time off, paid holidays, and AFLAC coverage.
Applying to us is made easy through our streamlined, mobile-friendly application process.
Essential Responsibilities:
This role entails:
We take pride in delivering exceptional products at affordable prices, combined with unparalleled customer service experience.
Our Mission:
We aim to create a work environment that values every individual's contributions and fosters growth opportunities.
Job Requirements:
To succeed in this position, you must possess excellent communication and interpersonal skills, along with problem-solving abilities to tackle diverse client needs with professionalism and patience.
You should also be highly organized, detail-oriented, and able to multitask efficiently.
Familiarity with Word and Excel is necessary, while proficiency in Google and computer literacy are also required.
One to two years of customer service or office experience is beneficial, and having some dispatching/schedule routing experience is a plus.
Benefits Overview:
We offer comprehensive benefits to our team members, including employee discounts, health insurance, paid time off, paid holidays, and AFLAC coverage.
Applying to us is made easy through our streamlined, mobile-friendly application process.
Essential Responsibilities:
This role entails:
- Providing exceptional customer service via phone and other channels
- Making outbound calls to schedule appointments
- Efficiently scheduling and confirming appointments
- Accurately entering purchase orders and processing invoices
