What are the responsibilities and job description for the Service Advisor position at A & L RV Sales LLC?
A&L RV Sales is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
What You'll Do:
- Determine specialized product needs and services by working directly with customers
- Suggest add-on sales to increase average transactions
- Provide price estimates for designated installations prior to scheduling appointments
- Keep customers apprised of work progress
What you’ll need to have for the role:
. Exceptional customer service skills.
. Deadline and detail oriented.
- A minimum of one year of service experience is preferred
- Previous RV product or camping lifestyle
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow up skills are required
. Excellent communication skills, both written and verbal.
. Reliable knowledge of service, products, and inventory.
. Ability to demonstrate point-of-sale services.
. Proficiency with computer technology and industry software.
- The ability to follow department procedures and policies
- Valid driver's license with good driving record.
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Education and Experience Requirements:
- High school diploma or GED required.
- Experience in RV or automotive sales, service, and repair highly preferred.
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
