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Digital and Retail Sales Associate

A Leading Role
Pasadena, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/6/2025

Job Title : Digital and Retail Sales Associate

Job Summary : We are seeking a creative and detail-oriented Digital and Retail Sales Associate to join our team. The ideal candidate will play a crucial role in driving in-store retail sales, managing inventory and fulfillment on our e-commerce platforms, and executing effective social media strategies. This position requires a passion for both retail sales and social media, along with the ability to create engaging content, analyze performance metrics, and enhance the overall online customer experience.

Responsibilities :

  • E-commerce Management :
  • Oversee and manage the day-to-day operations of our e-commerce platforms.
  • Collaborate with cross-functional teams to coordinate promotions, sales, and product launches.
  • Monitor inventory levels, track order fulfillment, and resolve customer inquiries related to online purchases.
  • Social Media Strategy :
  • Develop and execute a comprehensive social media strategy aligned with overall marketing goals.
  • Monitor social media accounts, including creating captions and engagement.
  • Stay updated on industry trends and competitor activities to identify opportunities for improvement.
  • Influencer research and outreach.
  • Retail Sales :
  • Greet customers and assist them in identifying their shopping needs.
  • Provide product information, answer questions, and offer recommendations.
  • Achieve and exceed personal and team sales targets.
  • Stay informed about product features, pricing, and promotions.
  • Ensure the store is clean, organized, and visually appealing.
  • Arrange merchandise displays to attract customer attention.
  • Monitor and restock inventory to meet customer demand.
  • Process customer purchases accurately and efficiently using POS (Point of Sale) systems.
  • Handle cash, credit, and other payment methods in accordance with company policies.
  • Analytics and Reporting :
  • Monitor and analyze key performance indicators (KPIs) for e-commerce and social media efforts.
  • Generate reports on website traffic, social media engagement, and sales performance.

Qualifications :

  • High school diploma or equivalent.
  • Prior retail and social media experience.
  • Familiarity with popular e-commerce platforms and social media management tools.
  • Strong written and verbal communication skills.
  • Ability to handle sales transactions.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Benefits :

  • PTO, Paid holidays, Health and 401k
  • Commission on in store sales
  • Professional development opportunities
  • Employee discounts
  • Collaborative and innovative work environment
  • If you are passionate about sales, social media, and driving online success, we invite you to apply and be a key player in our brand awareness journey!

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