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Behavioral Health Case Manager

A-Line Staffing Solutions
Austin, TX Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/13/2025

Job Description

Job Description

A-Line Staffing is now hiring a Behavioral Health Case Manager. This would be full time / 40 hours per week.

If you are interested in this Behavioral Health Case Manager position, please contact Melissa Ortiz at mortiz@alinestaffing.com

Behavioral Health Case Manager Compensation

  • The pay for this position is $30- $36 per hour This is a Member facing role
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Behavioral Health Case Manager Highlights

The required shift for this position is Monday - Friday 8 : 00am - 5 : 00pm This is a Member facing role

Behavioral Health Case Manager Responsibilities

  • This is a Member facing role Staff will be responsible for managing a caseload of 75-85 members on the health plan ages 3-21.
  • Conduct regular outreach (default monthly) and will perform assessments yearly and as needed to determine needs, care gaps, current services, satisfaction of services, and provide education to members and families of members on the health plan.
  • Will then coordinate any needed or existing care and monitor care for satisfaction and member for progress throughout the year. Yearly assessments will be conducted each year and as needed per change of condition and will be in person at member’s home or in an agreed upon public location that ensures HIPAA compliance.
  • Staff will complete monthly calls and visits (telehealth or in person per member choice) to all members on caseload unless a different frequency of outreach is established and documented.
  • Staff will work to remedy and circumvent member issues with providers when they arise.
  • Staff will document all interactions in a timely manner as directed by internal work processes. Staff will staff appropriate cases with leadership when guidance is needed.
  • Staff will provide follow up following member discharge from hospital to assess for needs, provide education, and coordinate services. Staff will work with local waivers, clinics, providers, and community entities to connect member with services covered and not covered by health plan.
  • Staff will maintain license and complete all activities required for this.
  • Staff will communicate with leadership regarding any questions or need for assistance with any assigned duties.
  • Behavioral Health Case Manager Requirements

    Case mgmt. experience 1-2 years

    Working with pediatric population in Behavioral health setting 1-2 years

    Discharge Planning, Disease Mgmt, Account Mgmt, scheduling; BH / PH community providers and other organizations supporting BH wellness, school systems, housing programs, job assistance programs, etc

    Masters in Social Work / Counseling; Bachelors only if RN

    LCSW, LPC, RN License

    If you think this Behavioral Health Case Manager position is a good fit for you, please reach out to me - feel free to e-mail or apply to this posting!

    Salary : $30 - $36

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