What are the responsibilities and job description for the Bilingual Patient Services Coordinator (Front Desk) position at A-Line Staffing Solutions?
A-Line Staffing Solutions is looking to hire a Bilingual Patient Services Coordinator (Front Desk) for a leading healthcare company. Starting ASAP!If this position interests you, apply directly to Andrew at ademoss@alinestaffing.com for immediate consideration!Position : Bilingual Patient Services Coordinator (Front Desk)Location : Plano, TXCompensation : $21.00 - $23.00 p / hr (Based on experience and certifications)Hours : 8am - 5pm cst - M-F , no weekend, no on call, no overtime or major holidays requiredWhat does the Bilingual Patient Services Coordinator do?As a Bilingual Patient Services Coordinator, you will be the first point of contact for patients and their families, greeting them professionally and ensuring their appointments are scheduled and managed efficiently. You will provide exceptional customer service, assist with administrative tasks, and communicate effectively with both patients and clinical staff in both English and Spanish. You’ll help maintain smooth clinic operations while ensuring accurate and timely patient information.Responsibilities : Greet and welcome patients and visitors in a professional and friendly manner.Register patients, schedule appointments, and collect necessary paperwork before examinations.Answer and screen incoming calls, direct them to the appropriate personnel, and relay messages.Update patient demographics and insurance information in the system; collect co-pays and balances.Schedule returning appointments, provide appointment details, and ensure all required documentation is completed.Maintain an organized lobby area and manage patient records with confidentiality and accuracy.Ensure compliance with HIPAA laws, confidentiality guidelines, and office procedures.Perform general administrative support tasks like filing charts, managing forms, and ordering supplies.Utilize bilingual skills to assist Spanish-speaking patients and staff.Requirements : High school diploma or equivalent.Minimum of 18 months of front-office medical receptionist experience, including scheduling software and handling insurance forms.Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel).Bilingual in English and SpanishAbility to adapt to day-to-day challenges and adjust to shifting priorities.Strong work ethic with a commitment to high standards and quality performance.If you meet these qualifications and are ready to support a healthcare team while delivering excellent patient service in both English and Spanish, we encourage you to apply today!For immediate consideration, please reach out to Andrew at ademoss@alinestaffing.com.#ALINE3
Salary : $21 - $23
