Business Analyst

Job Title: Business Analyst 4

Location: Lansing, MI (Hybrid – 2 days on-site)

Rate: $50-55/hr on W2 (No C2C)

Job Summary:

We are seeking an experienced Business Analyst 4 to join our team in supporting both project and work request needs. The role involves working on inflight projects to implement new IT solutions aimed at enhancing efficiencies and public services. This position will require strong facilitation and elicitation skills to develop strategies and gather requirements for various enhancements and projects. The successful candidate will act as a key liaison between Department and project stakeholders, ensuring compliance with policies and delivering exceptional customer service.

Key Responsibilities:

• Facilitate requirements elicitation meetings and provide expert analysis for gap-fit assessments and requirements refinement.
• Act as the primary liaison between Department and project stakeholders.
• Attend and actively contribute to various project and BA team meetings.
• Prepare and document outcomes from stakeholder discussions in notes, specifications, and/or user stories.
• Assist in the operational activities of the Business Analyst Team and participate in work requests.
• Build relationships with Agency Partners, promote collaboration, and champion customer service excellence.
• Prepare Functional and Technical Specifications for reporting and data warehousing needs.
• Assist in deployment and management of end-user reporting tools and platforms.
• Conduct business process reengineering and recommend new applications of technology to business challenges.
• Provide knowledge transfer and training to team members on implemented solutions.

Required Qualifications:

• 12 years of general business analysis experience.
• 7 years of experience conducting business process reviews and documenting requirements.
• 5 years of experience developing and managing user stories in Agile development projects.
• 2 years of experience working directly with senior management to determine strategies, develop roadmaps, and resolve conflicting priorities.
• 2 years of experience supporting the development or compliance of Statements of Work (SOWs) or other work agreements.
• 2 years of experience working on projects developing/implementing IT solutions for public use.
• 1 year of experience working on IT infrastructure projects.
• 1 year of experience working with programs governed by state and/or federal regulations.

Preferred Skills & Experience:

• Strong facilitation skills for requirements elicitation and gap-fit analysis.
• Familiarity with business process mapping, data warehousing, and end-user reporting tools.
• Knowledge of relational database and client-server concepts.
• Proficiency with Agile methodologies and tools like Jira or Azure DevOps.
• Experience working in environments governed by regulatory constraints.

Soft Skills:

• Excellent communication and relationship-building skills.
• Ability to work independently and as part of a team.
• Adaptable to changing priorities and capable of managing multiple tasks simultaneously.