Digital Account Manager

Account Manager – Digital Media

Location: Chicago, IL (Hybrid)

Rate: $50/hr on W-2 (No C2C)

About the Role:

As an Account Manager within a fast-growing retail media network, you will be responsible for growing advertising partnerships by managing client relationships, coordinating campaign execution, and ensuring seamless project delivery.

This role requires a strong background in account management, project coordination, and problem-solving. You’ll work closely with internal teams—including Sales, Audience & Analytics, Creative, and Media—to drive successful media campaigns and deliver exceptional client service.

If you thrive in a fast-paced, startup-like environment and enjoy taking ownership of projects, this is the perfect opportunity to contribute to a rapidly expanding retail media business.

Key Responsibilities:

🔹 Client & Account Management

• Serve as a primary point of contact for advertisers and their media agencies.
• Gather and analyze client campaign objectives, KPIs, and targeting parameters.
• Build and maintain strong relationships with partners while ensuring seamless execution.

🔹 Project & Campaign Execution

• Oversee creative ad approvals, campaign launches, and media deliverables.
• Collaborate with internal teams to ensure timely and high-quality campaign execution.
• Track progress and provide updates to stakeholders.

🔹 Problem-Solving & Communication

• Identify and address challenges, proactively providing solutions.
• Clearly articulate complex processes to both internal and external teams.
• Maintain effective cross-functional communication to align on goals and execution.

🔹 Process Optimization & Growth Mindset

• Help improve internal workflows for better efficiency and client satisfaction.
• Adapt to a dynamic and evolving environment, taking initiative where needed.
• Contribute to shaping a high-performing, client-focused media business.

Qualifications:

✅ 5 years of account management/client services experience in a digital marketing agency or a combination of agency and client-side roles.

✅ 3 years managing client relationships, with a strong ability to analyze problems and implement solutions.

✅ 2 years of experience using Microsoft Office tools (Excel, PowerPoint, Outlook, etc.).

✅ Excellent verbal and written communication skills, with a talent for simplifying complex processes.

✅ Strong attention to detail, organization, and ability to prioritize tasks effectively.

✅ Ability to work independently while collaborating with cross-functional teams.

Why Join This Opportunity?

🔥 Be part of a rapidly expanding retail media business with huge growth potential.

🔥 Startup agility with enterprise backing – move fast, make an impact, and innovate.

🔥 Collaborate with leading advertisers and agencies, influencing high-profile campaigns.

🔥 Work in a dynamic, fast-paced environment where your contributions truly matter.