What are the responsibilities and job description for the Healthcare Call Center Representative position at A-Line Staffing Solutions?
A-Line Staffing is now hiring Call Center Representatives in Franklin, TN. The Healthcare Call Center Representative would be working for a major company and has career growth potential. This would be full time / 40 hours per week.
If you are interested in this Call Center Representative position, please apply today for immediate consideration!
Call Center Representative Compensation
- The pay for this position is $16.79 per hour
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Call Center Representative Highlights
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this position is Monday-Friday, 8:00am-5:00pm
Call Center Representative Responsibilities
- Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing.
- Ability to work in a fast paced environment, handling both inbound and outbound calls.
- Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines.
- Good communication skills are essential, both internal and external.
- Knowledge of Medicare benefits, enrollments and LIS assistance.
- Plans and organizes work assignments, set priorities and completes work with a minimum of supervision.
- Adheres to the service policy and principles of the company, as well as the program guidelines set by the department.
- Participates in cross-training to perform all roles within the department.
- Communicates effectively and professionally with our program partners to assure the best possible service for our patients and partners.
- Other duties as assigned
Call Center Representative Requirements
- At least 1 year of Call Center experience
- High School Diploma or GED
- Attendance is mandatory for the first 90 days
If you think this Healthcare Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
Salary : $17
