Remote Call Center Pharmacy Technician

A-Line Staffing is now hiring a Remote Call Center Pharmacy Technician. The Remote Call Center Pharmacy Technician would be working for a Fortune 500 company and has career growth potential. This is a full-time, work-from-home position.

If you are interested in this Remote Call Center Pharmacy Technician position, please contact Austin Faris at 586-710-7941 or afaris@alinestaffing.com

Remote Call Center Pharmacy Technician Compensation:

• The pay for this position is $17.38 per hour

• Benefits are available to full-time employees after 90 days of employment

• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Remote Call Center Pharmacy Technician Highlights:

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

• The required availability for this position is Monday-Friday, 8:00 AM - 7:00 PM CST

• Training will be 4 weeks long from 8:00 AM - 4:30 PM CST

Remote Call Center Pharmacy Technician Responsibilities:

• Handle incoming calls from members, providers, and other stakeholders, providing professional phone assistance through the criteria-based prior authorization process

• Maintain complete, timely, and accurate documentation of all approvals and denials

• Transfer all clinical questions and judgment calls to the pharmacist

• Perform data entry and navigate multiple computer applications while utilizing two screens

• Make outbound calls as necessary

Remote Call Center Pharmacy Technician Requirements:

• High School Diploma or GED (must be verifiable)

• National pharmacy technician certification or state registration/certification/licensure per state regulations

• At least 1 year of experience as a pharmacy technician coordinating activities in an administrative support function

• Minimum of 1 year experience in a high-volume customer service or call center role, preferably in healthcare, social services, or a similar service industry

• Advanced computer skills, including word processing and spreadsheet utilization

• Ability to work independently in a data entry, productivity-driven role

• Ability to sit and focus on work for the duration of the shift

• Must have a dedicated, quiet workspace with wired internet meeting 25mbps download and 5mbps upload speed

• Previous work-from-home experience preferred

If you think this Remote Call Center Pharmacy Technician position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!