What are the responsibilities and job description for the Sales Representative position at A&M auto sales?
*Position Overview:*
The Automotive Sales Representative is responsible for selling used vehicles at a car dealership. This role involves understanding customer needs, presenting suitable vehicle options, and guiding clients through the purchasing process. The ideal candidate is a motivated, customer-focused individual with excellent communication and negotiation skills.
*Key Responsibilities:*
1. *Customer Interaction:*
- Greet and assist customers in a friendly and professional manner.
- Listen to customer needs and preferences to recommend appropriate vehicles.
- Conduct test drives and demonstrate vehicle features and benefits.
2. *Sales Process:*
- Present and explain vehicle specifications, pricing, and financing options.
- Negotiate sales terms and close deals to meet sales targets.
- Follow up with potential customers to build relationships and secure sales.
3. *Product Knowledge:*
- Stay informed about the latest vehicle models, features, and industry trends.
- Attend training sessions and product demonstrations to enhance knowledge.
4. *Administrative Tasks:*
- Complete necessary paperwork, including sales contracts and financing documents.
- Coordinate with the finance and insurance (F&I) department to ensure smooth transactions.
- Maintain accurate records of customer interactions and sales activities.
5. *Customer Service:*
- Provide exceptional after-sales service to ensure customer satisfaction.
- Address customer concerns and resolve any issues promptly.
- Build long-term relationships to encourage repeat business and referrals.
6. *Team Collaboration:*
- Work closely with other sales team members and dealership staff to achieve collective goals.
- Participate in sales meetings and training sessions.
*Qualifications:*
- High school diploma or equivalent; bachelor’s degree is a plus.
- Proven experience in sales, preferably in the automotive industry.
- Strong interpersonal and communication skills.
- Excellent negotiation and closing skills.
- Knowledge of automotive products and market trends.
- Ability to work in a fast-paced, target-driven environment.
- Valid driver’s license and clean driving record.
*Skills:*
- Customer-focused with a passion for helping others.
- Self-motivated and results-oriented.
- Strong problem-solving abilities.
- Proficient in using CRM software and other sales tools.
*Work Environment:*
- Typically works in a dealership showroom and on the sales lot.
*Compensation:*
- Base salary plus commission and bonuses based on sales performance.
Job Type: Full-time
Pay: $58,385.00 - $66,594.00 per year
Compensation Package:
- Commission pay
Schedule:
- No nights
Ability to Commute:
- Edgewood, MD 21040 (Required)
Ability to Relocate:
- Edgewood, MD 21040: Relocate before starting work (Preferred)
Work Location: In person
Salary : $58,385 - $66,594