Branch Quality Coordinator

Description

Position at Banner Industries

Merged forces, Castle Metals and Banner Industries, a global leader in the metals distribution space, is seeking a Branch Quality Coordinator to join their team in Warsaw, Indiana.

The Branch Quality Coordinator will be based out of the office in Warsaw, IN and will report directly to the Branch Manager in Warsaw.

The Branch Quality Coordinator provides business critical insight to Banner Industries by maintaining quality assurance standards and procedures are met throughout the Company. The Branch Quality Coordinator is responsible for reviewing Banner standards, policies and procedures and will evaluate the effectiveness of existing programs. A successful individual will be able to support the development and implementation of improved quality and reporting measures. Qualified applicants will demonstrate the ability to inspect products, processes, and metrics to find opportunities to improve quality.

Primary Responsibilities/Accountabilities

Job Requirements:

• Assist in development of QMS documentation and Training media. Assist in providing QMS training presentations to sales and operations at multiple domestic and international locations.
• Maintain customer approvals for the district and the overall global organization as assigned - support and implement requirements by coordinating and responding to customer quality information requests.
• Provide support to organize and maintain CastleNet (Intranet) Quality Records and documents required by the AS9100 Aerospace and ISO 9001 Quality System including Operations, Sales, and Supplier records to support USA and Global Corporate Quality, Corporate Accounting and Supply Chain internal requirements.
• Organizes, scans and indexes documents, data, and various quality record images for retrieval from server & web based document management systems. Types of records include Training records, Receiving Records, Production Records, Material Test Report records, outside Supplier processing records, Calibration records, and Audit records for Operations & Sales as assigned to fulfill internal management and customer needs.
• Assists in preparing & maintaining CA responses, Quality Meeting and Quality Clinic metrics and records
• Supports maintaining Training and Competency Planning records including Quality Clinic, Continuous Improvement, and Productivity Improvement activities necessary to achieve and maintain certifications.
• Perform Data Analysis, Auditing, Flow charting, Process Mapping, Value Stream Mapping and time study projects as assigned.
• Support as shared service DataBank Test Report record imaging and indexing process.
• Provides Test Report and Certificate of Conformance record retrieval support for other Quality functions for multiple Castle Metals locations
• Support as a shared service the global Supplier Qualification process and associated record imaging.
• Maintains vendor quality performance and re-evaluation and regulatory compliance records and provides feedback and/or record retrieval support to corporate Purchasing/Supply Chain or Accounting
• Support as shared service regional Quality with Periodic Material Validation Testing process.
• Support as shared service regional Quality with First Article Inspection (FAI) and Production Part Approval Process (PPAP). Provides shared services support for Customer Quality Survey responses.
• Provides shared services support for Customer Quality Survey responses.
• Performs other related administrative and time-study analysis work as assigned.
  
  
  

Qualifications

Education:

• Some College in supporting fields such as business, engineering, industrial management or similar field, or equivalent, required
  
  
  

Skills

• PC knowledge and spreadsheet applications, with strong Excel skills
• Strong communication skills-capable of communicating effectively in both written and oral formats
• Solid presentation skills with ability to present technical information and concepts in order to initiate change and drive initiatives across several locations
• Good project management skills, including the identification and scheduling of project deliverables, milestones, tasks, and deadlines
• Ability to effectively work across a broad spectrum of functions
• Good problem-solving skills with ability to develop new ideas in order to provide innovative solutions
  
  
  

Experience

• Minimum of five years quality, administrative, and operational experience which includes knowledge of various methodologies (TQM, Lean, Six Sigma, requirements).
  
  
  

We are an Equal Opportunity Employer

Please view Equal Employment Opportunity Posters provided by OFCCP

Company Overview: Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.