Demo

Commercial Account Manager

A & M Insurance Services Inc
Renton, WA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

We've been so successful that we need to grow our team! As our new Full-Time Licensed Commercial Account manager, you will join our locally owned business, which has served our community in Renton since 1979. We foster a culture of growth, innovation, and exceptional service. As a Commercial Account Manager, you will be an integral part of our dedicated team, providing comprehensive insurance solutions to our valued clients. You will be able to thrive and develop professional relationships that make an impact. We are committed to providing our employees the tools and support they need to excel in their roles, ensuring a rewarding career path. Your role will involve engaging with businesses, understanding their unique needs, and delivering tailored insurance solutions. If you're passionate about providing excellent service and eager to advance your career in a professional, welcoming setting, A & M Insurance Services Inc. is the perfect place to shine.

The Commercial Account Manager is the primary point of contact for assigned commercial insurance accounts, playing a key role in building and maintaining long-term, customer-focused relationships. The manager reviews accounts and recommends coverage modifications to better protect the client.

WHAT WE'RE LOOKING FOR :

Candidates with strong communication skills who enjoy being a go-to resource and are adept at handling unique situations with creative problem-solving skills to find solutions.

Previous experience working for an insurance agency, broker, or carrier is strongly preferred.

Experience working with smallto mid-size firms, managing company risk, and reading contracts and / or insurance policies is also preferred.

Customer Service Excellence : Respond promptly and professionally to customer inquiries related to services, from general issues to new sales opportunities.

Because we know our success depends on having a fantastic team, we invest in our employees to help them reach their full potential and meet their professional goals, from Property & Casualty Licensing to additional certifications to mentoring. If you are a team player ready to join our fantastic team, join us as our new Commercial Account Manager today!

Benefits :

Simple IRA Employer matching

Dental Insurance

Health insurance

Paid time off

Vision insurance

Schedule : 8-hour shift

Monday to Friday

Bonus opportunities

Work Location : In person

Benefits

Annual Base Salary Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

  • Client Relationship Management : Develop and maintain strong relationships with commercial clients to understand their insurance needs and provide customized solutions.
  • Account Management : Oversee and manage a portfolio of commercial insurance accounts, ensuring regular reviews and updates are conducted.
  • Policy Renewal : Coordinate and facilitate policy renewals and amendments in alignment with clients' current needs.
  • Collaboration : Work closely with underwriters and other team members to develop comprehensive insurance packages.
  • Use your skills to create insurance quotes, shop renewals, and assist with policy changes.
  • Utilize your attention to detail to issue insurance documentation, update client information, and assist with payments.
  • Answer client questions, problem-solve, and follow up.

Requirement

  • Customer service experience is required, and commercial insurance experience is a plus!
  • Excellent written and verbal communication skills.
  • A critical thinker and out-of-the-box problem solver.
  • A team player who is detail-oriented with the ability to prioritize.
  • Conduct yourself professionally in all communication, including via the phone, email, and face-to-face.
  • 2-5 years of relevant industry experience preferred.
  • Strong interpersonal and relationship-building skills, with the ability to communicate effectively with clients and internal teams.
  • Exceptional organizational skills, with the ability to prioritize and work independently with minimal supervision.
  • Professional appearance.
  • High initiative and proactive approach to problem-solving and decision-making.
  • Clean criminal background history.
  • Salary : $50,000 - $80,000

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