What are the responsibilities and job description for the Sales Associate position at A.M. Roofing?
Job Overview
As a Sales Associate, you will play a vital role in delivering exceptional customer service and driving sales in our retail environment. You will be responsible for assisting customers with their purchases, maintaining the sales floor, and ensuring a positive shopping experience. This position requires strong communication skills, a collaborative spirit, and the ability to work effectively in a team-oriented atmosphere.
Duties
- Provide outstanding customer service by greeting customers, answering inquiries, and assisting with product selection.
- Maintain knowledge of current promotions, products, and services to effectively communicate with customers.
- Operate the Point of Sale (POS) system accurately for transactions and returns.
- Assist in supervising junior staff members and providing guidance as needed.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Perform basic math calculations for transactions and stock management.
- Ensure that the sales floor is well-stocked, organized, and visually appealing.
- Handle inventory management tasks including restocking shelves and conducting stock checks.
- Address customer complaints or concerns promptly and professionally to ensure resolution.
Qualifications
- Proven experience in customer service or retail sales is preferred.
- Strong phone etiquette for handling customer inquiries over the phone.
- Basic math skills for accurate transaction processing and inventory management.
- Familiarity with retail math concepts is a plus.
- Excellent communication skills to engage with customers effectively.
- Ability to collaborate with team members to achieve common goals.
- Experience with POS systems is advantageous but not required; training will be provided.
- A positive attitude and willingness to learn are essential for success in this role.
Join our team as a Sales Associate and contribute to creating an enjoyable shopping experience for our customers while developing your skills in a dynamic retail environment!
Job Type: Full-time
Pay: $63,356.00 - $72,247.00 per year
Benefits:
- Flexible schedule
Experience:
- sales: 1 year (Preferred)
Work Location: On the road
Salary : $63,356 - $72,247