What are the responsibilities and job description for the Telecommunications Enrollment Associate position at A&M Ventures?
We have created a client-focused model that puts people first. We are industry leaders known for the quality of our work, wowing our customers, driving sales, and operating with integrity. We offer a wide array of telecommunications solutions through our top client Frontier to fulfill any customer’s needs.
Our Telecommunications Enrollment Associate team plays a key role in future business generation by identifying and developing new business opportunities that will focus on increasing our market share with Frontier's new and existing customers. We look for people who are passionate about helping others and take pride in helping people save money and lower their monthly telecommunications bills.
This Telecommunications Enrollment Associate role will support our clients across the New London market. We're not looking for your average Joe. The ideal candidate is flexible, enjoys change, has a strong customer focus, and thrives in a fast-paced environment. At our company, we value diversity and inclusion, fostering a creative workplace that drives innovation, growth, and profitability. As the Telecommunications Enrollment Associate, you will play a crucial role not only in your future but also in the health of the company in general.
General Job Duties and Responsibilities As A Telecommunications Enrollment Associate:
- Genuine Customer Connections: Cultivate relationships with new or existing customers and explore new opportunities within a given territory to expand our client base.
- Superior Product Presentation: Showcase our products and services to customers, assisting them in finding the perfect fit for their needs.
- Estimation Expertise: Utilize our cutting-edge technology to generate packages and estimates for customers, ensuring accuracy and efficiency.
- Top Negotiation Tactics: Navigate pricing discussions with finesse, finding solutions that work for both our customers and our clients.
- Service and Communication Excellence: Be the main point of contact for any customer issues, ensuring prompt resolution and a positive experience to increase in customer retention and referrals.
- Achieve Goal Metrics: Set ambitious sales goals with the team and work diligently to achieve them, driving growth for our clients.
- Market Guru: Track market trends and competitors on the competitive landscape, providing valuable insights to our management team.
- Adaptability and Flexibility: Embrace versatility by willingly taking on other duties as assigned to support the team's overall success and sales goals.
What We Look For In A Telecommunications Enrollment Associate:
- Background & Industry Expertise: While not required, experience in sales or account management would be a plus.
- Drive for Sales: Bring enthusiasm and drive to every customer interaction with a proven track record of success in sales.
- Innovative Thinking: Embrace new ideas and approaches, continually seeking ways to improve and innovate.
- Organizational Master: Manage your time effectively and prioritize tasks to meet sales targets and deliver outstanding service.
- Collaborative Spirit: Thrive in a team environment while also excelling independently when needed.
- Customer Focus: Put the customer first in everything you do, building trust and loyalty through exceptional service.
- Communication Skills: Articulate and persuasive communication, both verbal and written, is essential.
- Tech Proficiency: Comfortable using various software and tools, with the ability to adapt to new technologies.
Job Type: Full-time
Pay: $40,362.21 - $55,000.00 per year
Shift:
- Day shift
Ability to Relocate:
- New London, CT: Relocate before starting work (Required)
Work Location: In person
Salary : $40,362 - $55,000
