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Part-Time Field Service Technician – Allentown, PA

A New Leaf
A New Leaf Salary
Allentown, PA Part Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/15/2025

Part-Time Field Service Technician – Allentown, PA

Allentown, PA, USA Req #4394 Friday, January 31, 2025

Part-Time Field Service Technician – Allentown, PA

Robotics and Digital Solutions (RDS) a Division of The Hillman Group has an opening for a Part-Time Kiosk Technician in the Allentown, PA area.

You would begin your career with RDS as a part-time Kiosk Technician training on key duplicating and tag engraving kiosks. The number of hours per week are approximately 20-25 and will consist of 35 kiosks. This position will start at $21 per hour. Car allowance, cell phone allowance and gas card are provided. The territory would cover Allentown, Bethlehem and Easton, PA.

Benefits :

  • Car allowance program and independent scheduling and flexibility!
  • Wellness Program
  • Part Time employees are eligible for the 401k plan!
  • Paid Sick Time Off
  • Exclusive Hillman discounts and extra perks for thousands of products, including theme parks, shows, sporting events, concerts, dinner shows, movies and much more (Tickets at Work).

Job Description :

  • Primary contact with our customer locations.
  • Restocks kiosks, orders product, cleans, does preventative maintenance, and responds to service and repair dispatches as needed. (Typically taking 1-2 Hrs. per machine x 1-2 times per month)
  • The schedule for routine service calls is flexible within the week
  • Unscheduled service calls are expected to be responded to in four hours with an ETA, with on-site visit within 24 hours, however Saturday service is sometimes required(we are a retail company).
  • Ideal for retired candidates with some technical experience.
  • Responsibilities :

  • Re-stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule).
  • Perform on-call repairs or adjustments to the machine when the machine goes out of order.
  • Install of machines in the local area.
  • Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.
  • Keep track of inventory for re-stocking machines that are in the Kiosk Tech’s possession.
  • Conduct store meetings and interact with store management on a routine basis to ensure a good working relationship with our clients and promote the machine to improve revenue.
  • Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.
  • Skills :

  • Basic trouble-shooting skills
  • Mechanical and electro-mechanical skills
  • The ability to follow written and oral instructions very carefully.
  • Basic computer skills and basic spreadsheet and email skills are also required.
  • Must have a valid drivers license
  • Training specific to the kiosks will be provided to all new employees.

    RDS #Readytowork #FieldService

    Salary : $21

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