What are the responsibilities and job description for the Senior Customer Experience Partner position at A.P. Møller - Maersk A/S?
Builds strong relationships with customers to gain an understanding of their business, deliver excellent customer service and maximise sales opportunities. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large business Impact : The level of impact is defined by volume and / or revenue contribution to the cluster scorecard. The customer often has a certain complexity.
Senior Customer Experience Partner
Charlotte, NC
Are You Ready to Navigate the Future of Global Trade?
Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility and continuously setting new standards for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
What we Offer :
- Dynamic Environment : Work in a high-paced environment where every day brings new challenges and opportunities.
- Valued & Recognized : Join a culture where your efforts are valued, recognized, and rewarded.
- Collaborative Spirit : Join forces with amazing colleagues who share a deep commitment to our values and go the extra mile for our customers, society, and each other.
About the role :
Are you passionate about building solid relationships with customers? Do you thrive in delivering exceptional service while maximizing sales opportunities? If so, we have an exciting opportunity for you to join our team as a Senior Customer Experience Partner.
At Maersk, we believe in putting our customers first. As a Customer Experience Partner, you will play a pivotal role in understanding our customers' businesses, providing excellent service, and driving sales growth. You'll have the chance to work with diverse customers, from handling many accounts to managing more prominent, more complex clients with significant business impact.
In this role :
To thrive in this role, you'll need :
Join us as we harness cutting-edge technologies and unlock global opportunities. With Maersk, we can sail towards a brighter, more sustainable future.
Company Benefits : Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range : $60,000-$70,000
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Salary : $60,000 - $70,000
