What are the responsibilities and job description for the Client Care Coordinator position at A Place At Home – Merrimack Valley?
A Place At Home – Merrimack Valley -
We are currently seeking a compassionate, experienced, and a highly organized Cleint Care Coordinator to join our growing team of healthcare professionals in the In-Home Care Industry. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling, and providing support for the caregivers and families.
Care Coordinator Duties and Responsibilities
- Manage and oversee our entire team of care providers
- Communicate effectively with caregivers, clients, families, and other parties
- Manage caregiver schedules and requests for time off
- Manage all client schedules, ensuring care plans are being met
- Maintain accurate caregiver documentation
- Willingly participate in night / weekend on-call rotation
- Support caregivers, clients, and families by providing accurate information
- Demonstrate ability to be a problem solver
- Collect feedback to ensure client satisfaction
- Provide information to prospective clients and follow up with them
- Participate in interviewing, hiring, evaluation, and discipline processes
Care Coordinator Requirements and Qualifications