A Place At Home – Somerville -
A Place At Home is a leading provider of home care services, committed to delivering exceptional care to our clients and creating a supportive environment for caregivers. We are seeking an experienced and detail-oriented Office Manager to join our team and oversee daily operations. This is an on-site poistion. It is not hybrid or remote.
Key Responsibilities :
Job Summary :
The Office Manager is responsible for ensuring the smooth and efficient functioning of our home care agency’s administrative operations. This role requires a proactive individual with strong organizational skills, attention to detail, and a passion for supporting both clients and staff. The ideal candidate will have a strong HR background a minimum of two years of experience as an Office Manager, preferably in the healthcare or home care industry.
Key Responsibilities :
- Administrative Oversight : Manage the day-to-day administrative operations of the office, ensuring efficient workflows and adherence to agency policies.
- HR Coordination and Compliance :
Ensure caregiver files are complete and comply with state and federal regulations.
Stay current on regulatory requirements and update policies as needed.Coordinate with the recruiter to streamline hiring processes, including in-person interviews and physical file assembly.Conduct orientations and ensure they reflect the company’s mission, vision, and values.Regularly review and update the employee handbook to ensure it aligns with company standards and compliance requirements.Caregiver Support :Work closely with the scheduler to ensure shifts are covered.
Collaborate on caregiver retention strategies to maintain a motivated and engaged team.Coordinate ongoing training and development programs to enhance caregiver skills and satisfaction.Client Engagement :Conduct client intakes and address concerns to ensure client satisfaction and retention.
Assist with quality assurance efforts, including being part of the Quality Assurance Committee.Financial Management : Oversee office budgets, manage expenses, and assist with cost-saving initiatives.Team Collaboration : Support the owner / operator in marketing and operational tasks. Facilitate team meetings and promote a collaborative office culture.Qualifications :
Minimum of 2 years of experience as an Office Manager, preferably in home care or a related healthcare field.Strong knowledge of HR policies, compliance, and state regulations related to home care services.Excellent organizational and time management skills with the ability to prioritize tasks effectively.Exceptional interpersonal and communication skills, both written and verbal.Proficiency in office software, including Microsoft Office Suite and scheduling systems.Demonstrated ability to lead, mentor, and motivate a team.Bilingual, English Spanish. Preferred but not requiredBachelor’s degree in Business Administration, Healthcare Administration, or a related field (preferred but not required).Compensation and Benefits :
Competitive salary commensurate with experience.Revenue Based Bonus Structure.Paid time off, and professional development opportunities.401KOpportunity to grow within a supportive and dynamic team environment.
