Development Associate

Description

A PLACE CALLED HOME (APCH)

JOB DESCRIPTION

Job Title: Development Associate

Department: Development

Reports to: Associate Director of Development

FLSA Status: Full Time, non-exempt

ABOUT US

A Place Called Home envisions a world where your zip code does not determine your future; where all children have the opportunity to find happiness and success in life. For 30 years, we have served our community — inspiring, encouraging, and supporting the young people in South Los Angeles to achieve social, emotional, and economic success. APCH operates a dynamic, non-profit youth and community center in South Central Los Angeles, providing year-round programs and services for over 700 youth in the arts, higher education, career readiness, mentoring, sports, counseling, and case management. 

JOB SUMMARY

The Development Associate is an integral member of a 13-member development team at A Place Called Home, responsible for core operational and gift processing activities. By working closely with seasoned development professionals, the Development Associate will have the opportunity to learn about multiple facets of nonprofit fundraising and communications. The role features a high volume of gift administration, coordination of in-kind goods and services, and donor stewardship support. This is a hybrid role that combines in-person work at A Place Called Home with remote work and reports to APCH’s Associate Director of Development. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Gift Processing 

• Process all monetary donor and donation information and related documents accurately and in a timely fashion in accordance with department procedures.
• Ensure database accuracy and perform ongoing maintenance of campaigns and donor/donation records; create and maintain accurate dashboards and data reports
• Generate the timely and accurate acknowledgment of all gifts.
• Produce accurate revenue reports from Salesforce including monthly reconciliations.
• With oversight from the Associate Director, manage back office systems including mail processing, coordinating as appropriate with the agency’s Operations team.
• Process invoice requests and purchases on behalf of the department.

In-Kind Donation Administration

• Ensure that all in-kind donations of goods and services are processed, entered and

tracked accurately in donor database along with assigned financial value; ensure timely

acknowledgement of in-kind donations in cooperation with colleagues.

• Coordinate the logistics and serve as main contact for all in-kind donation pick-ups or deliveries with the donor and APCH departments such as security, facilities, transportation and programs
• Oversee the organization’s in-kind inventory and serve as primary point of contact for inquiries, solicitations, and internal coordination to receive and distribute in-kind gifts
• Support with key events requiring in-kind donations, including silent auctions and community giveaways
• Provide in-kind training for new employees and interns on proper in-kind receipt protocol

Donor Stewardship & Engagement

• Support the all-hands production of annual APCH fundraising events, including but not limited to silent auction coordination, vendor logistics, and event revenue and guest processing. 
• Provide back office and general support for fundraising and community events including financial tracking, reporting, logistics and other areas as required.

• Perform other tasks as assigned.

Qualifications

Qualifications

To perform this important job successfully, the Development Associate must be able to fulfill all of the elements of the job description to the highest standard, and be able to work well with colleagues in a high-energy, collaborative environment with open communication. As  Development Associate, you will be expected to excel in competencies including: internal & external collaboration; communication; prioritizing & planning; analytical thinking; and work quality & innovation. All employees are expected to contribute to ongoing growth and improvement in their departments via excellent job performance. Additionally, you are encouraged to speak up if you become aware of deficiencies and needs; and to offer solutions and make suggestions for improvements in your purview areas. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

• Project management skills
• Excellent written/verbal communication
• Strong time management and ability to multitask and work independently
• Technical proficiency with Google Suite
• Proficiency with databases, preferably Salesforce
• Proficiency with online donation platforms, preferably Classy
• Mission-driven and service-oriented
• Detail-oriented and hyper-organized
• Troubleshooting and problem-solving skills

Education/Training/Experience 

• Degree: Associate Degree or equivalent work experience
• Experience working with Non-Profit Development and/or Fundraising experience; CRM experience strongly preferred
• Minimum of 1 year of related experience in nonprofit administration

Physical and Mental Demands

• Able to work in a dynamic and high noise level environment typical of a youth center
• Able to work some evenings and weekends
• Sitting for long periods, some standing/walking
• Continual use of hands for typing and clerical functions
• Long periods of computer usage requiring good vision and focus

A Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.

Please let us know if you are an APCH Alumni/ae

Background screening required

A Place Called Home participates in E-Verify

Salary : $23 - $24