Sr. Manager, Software Engineering - Home Care

Company Description

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.  Our services are offered at no cost to families as we’re paid by the 14K communities and 3K providers in our network.

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. 

Employees who thrive at A Place for Mom live our values every day:

• Focus on excellence
• Act with integrity and assume positive intent
• Drive outcomes every day with passion and a sense of mission
• Make the lives of our families and customers better, easier and more successful
• Realize the full potential in each team member -- work as a single supportive team

Job Description

We are looking for a talented Senior Manager for our Home Care Engineering Team.  This team utilizes a modern technology stack to create, update, and maintain our frontend and backend infrastructure and tools that power the home care side of our business. This role entails leading a small but impactful team comprising full-stack developers along with QA engineers. This position reports to the VP of Engineering. 

Who you are:

An experienced people manager with a solid understanding of technology who can directly manage a high performance team while also interacting with the Executive-level stakeholders of the Home Care business when needed.  You understand the future vision of your product area and direct the Home Care Engineering team in building iterative, scalable solutions for the present and future business opportunities.  You will leverage your technology experience to direct your team in evaluating and selecting the latest technologies, architectural frameworks, and design patterns for implementation. Your role will involve providing visionary leadership and direction to a dedicated team of engineers focused on the mission of engaging families looking for home care solutions. 

The ideal candidate is an outcome-oriented, technology-focused people leader with significant experience building and managing high performance teams and demonstrating a strong partnership with stakeholders, ensuring alignment between technological innovation and business goals. 

What you will do:
 

• Lead and mentor the Home Care engineering team, providing strategic direction, fostering a culture of collaboration and innovation, establishing the frameworks for managing, executing work, communicating progress, and directing the activities of your team
• Collaborate with Product partners and Executive-level stakeholders to identify and understand business opportunities, present innovative technical solutions, and lead your team in executing high-impact projects that drive revenue growth
• Encourage your team to experiment and innovate with new technologies, build proof of concept, and present the results to your peers and leadership across the Tech organization
• Partner with other directors and tech leads across Tech to understand cross-team dependencies, validate feature proposals, and drive system improvements.
• Provide the team with the tools, confidence, and motivation to make decisions independently that lead to their personal and professional success.
• Responsible for the Home Care technical strategy and roadmap - driving towards business outcomes and tracking success metrics in close collaboration with other Engineering Managers, Product Partners, and stakeholders and aligning work to achieving those metrics.
• Champion whole team quality approach guiding your team on accountability and growth opportunities on roadmap deliverables.
• Professionally develop engineers on your team by helping them build and execute personal development plans that map to our organization goals. Aggressively recruit and hire talented engineers.
• Work closely with Product Partners and Stakeholders to ensure that the company objectives are met on time while simultaneously balancing necessary engineering requirements and influencing the overall technical direction and user experience of our website.

Qualifications

• Champion whole team quality approach guiding your team on accountability and growth opportunities on roadmap deliverables.
• Professionally develop engineers on your team by helping them build and execute personal development plans that map to our organization goals. Aggressively recruit and hire talented engineers.
• Work closely with Product Partners and Stakeholders to ensure that the company objectives are met on time while simultaneously balancing necessary engineering requirements and influencing the overall technical direction and user experience of our website.
• Bachelor’s Degree in Computer Science or Engineering or 3 years of equivalent experience
• 3 years of experience working on or managing high performance engineering teams, preferably developers and QA engineers in a combined team
• Experience leading teams developing modern, high traffic applications and backend services, preferably using .NET Core
• Experience practicing modern software development methodologies: Agile, Scrum, XP, etc. with a clear focus on outcome oriented delivery, security, performance & maintainability
• Strong organizational and communication skills with experience developing & instilling a culture of product ownership
• Strong understanding of project management software, preferably Jira
• Strong understanding of metrics and analytics to guide data driven decisions
• Understanding of CRM capabilities and functionality, preferably with Salesforce
• Understanding of API architecture including REST and GraphQL
• Understanding of data collection and storage methodologies and tools like MySQL / PostgreSQL / MongoDB / Elasticsearch
• Understanding of AWS Services, Docker Containers, and CI/CD

Compensation

• Base Salary: $150,000 to $170,000 20% Bonus
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

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Additional Information

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. 

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

All your information will be kept confidential according to EEO guidelines. 

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.