What are the responsibilities and job description for the Volunteer Coordinator Lehi, UT position at A Plus Healthcare at Home?
Job Title/Position: Volunteer Coordinator
Reports To: Hospice Clinical Manager
JOB DESCRIPTION SUMMARY
The Volunteer Coordinator is responsible for planning, coordinating, and managing all volunteer program activities in the organization.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Develop and maintain volunteer training and orientation program.
2. Recruits, educates, and selects volunteers from at least three (3) recruitment sessions a year.
3. Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
4. Supervise and evaluate volunteers in a timely and appropriate manner.
5. Maintains monthly statistics.
6. Maintains current personnel files.
7. Reevaluate volunteer program as necessary.
8. Coordinate support/education meetings.
9. Attends interdisciplinary group meetings.
10. Provides information to individuals and community groups about hospice volunteer services.
11. Participates as needed in the budget preparation for program development.
12. Actively participates in quality assessment performance improvement teams and activities.
13. Accepts and performs other related duties and responsibilities.
14. Maintains confidentiality of patient information.
15. Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
16. Communicates effectively on the telephone with patients, families and staff.
23. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator.
28. Performs other necessary functions/duties as assigned by the Program Director and/or Administrator.
29. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator.
POSITION QUALIFICATIONS
1. Minimum of high school education; preferably with secretarial and computer background.
2. General knowledge of spelling, punctuation, grammar, clinical records and office procedures.
3. Basic knowledge of office machines.
4. Basic knowledge of telephone skills.
5. Aptitude or computer data entry and use of current software systems.
6. Ability to establish and maintain effective working relationships.
7. Ability to meet the public and staff as a positive, friendly and professional representative of the organization.
8. Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
9. Personal car for travel and valid driver’s license.
10. Carry personal auto liability insurance coverage.
12. Minimum of two (2) years experience in a health care setting. Hospice and/or volunteer experience preferred.
13. Ability to supervise, coordinate, and evaluate volunteer services.
14. Understands hospice philosophy.
15. Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.
16. Ability to manage a group of individuals providing volunteer time and who will be considered employee.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $19