What are the responsibilities and job description for the Home Care Branch Operations Manager position at A-Plus Healthcare?
To apply via text, text 5385 to 334-518-4376.
Position Summary: This position will oversee and manage the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census.
Hours Monday through Friday 8 am to 5 pm. Some on call needs as a salaried manager, some travel to outlying areas will be required.
Location: A-Plus HealthCare 895 Technology Blvd. Suite 103 Bozeman, MT 59718
At Addus we offer our team the best:
- Medical, Dental and Vision Benefits
- Bonus
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
Essential Duties:
- Provides oversight to ensure the branch is operating in compliance with all company and contractual requirements
- Assists in census and revenue growth by executing effective service delivery of care plans
- Helps recruitment, orientation, training and retention of branch and office support staff
- Provides direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately
- Facilitates team meetings as needed
- Evaluates skills of the administrative staff annually and conduct additional training and counseling as needed
- Maintains relationships with all referral sources and conduct community outreach and/or attend employee recruitment events
- Develops and executes processes to ensure clients are receiving services as authorized
- Prepares and presents weekly/monthly progress reports to Agency Director and Regional Director
- Troubleshoots and resolve customers' concerns and grievances
- Processes payroll and billing as needed
Position Requirements & Competencies:
- Bachelor's Degree preferred
- 1 year of experience working with Senior/ Disabled Services - Preferred
- 3 -5 years' experience in health care; some experience in home care, home health, or private duty is preferred
- 2 years of supervisory/management experience
- Demonstrated ability to drive census/revenue growth and develop business
- Experience conducting training sessions, and/or meetings with administrative and direct service staff in group settings or individually
- Computer proficiency -- MS Office and HRIS
- Organizational skills and ability to meet deadlines in a fast paced environment
- Must have valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch's service area
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 5385 to 334-518-4376.
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