Director of Outreach Services

We are seeking a dynamic and experienced Director of Outreach to lead our organization in achieving its mission and goals. The ideal candidate will possess strong relationship building skills and a passion for helping families and community engagement. Be a part of one of the most, if not the most, progressive memory care facilities in Ohio. Our client has a growth opportunity for a forward thinking and progressive Director of Outreach to welcome prospective residents, family members, referral sources, and the public in a positive, helpful, and caring manner while demonstrating the facilities mission and philosophy.

• This role focuses on outbound community relations as well as working with internal functions like nursing, dietary, and activities to ensure a positive experience.
• Represent the community in welcoming prospective residents, family members, referral sources, and the public in a positive, helpful, and caring manner, demonstrating community mission and philosophy.
• Attend and lead business and community events where referral sources, prospective residents, care givers and their advisors are in attendance.
• Leverage traditional and social media to promote the facility and philosophy. Participate in panels and TV appearances as needed.
• Initiate and carry out marketing calls and completing inbound marketing presentations by contacting discharge planners, doctors’ offices, senior centers, other healthcare clinics, and other organizations.
• Conduct community tours, home visits, and assessments offering an overview of the services, lifestyle, convenience and benefits of the community, always following the company’s guidelines and philosophy.
• Maintain and enhance internal relationships to support their efforts ensuring a positive life experience for families and residents.
• As part of the Management Team, support planning, budgeting, and other internal administrative and operational responsibilities.

This is a role where alignment of values and passion for the mission is more important than specific experience in such a role. There is a strong support structure for the subject matter expertise, so alignment is most important.

• A passion for senior care and supporting families and individuals during the transition to memory care.
• Strong marketing background covering a broad range of activities: facility events, community events, presenting at events, participating in video / audio media events, etc.
• Overseeing & managing the budget and spending for the role.
• Specific memory care or other senior living background is a plus but not required.
• Strong leadership aptitude, particularly with regard to collaboration with internal staff, demonstrating and enhancing organizational culture and values.
• Familiarity with health care requirements and procedures is a plus.
• Strong interpersonal and relationship skills. The ability to relate to residents and their families, and collaborate with department staff and leaders.
• Basic financial acumen in running an organization. Ability to adhere/manage to budget.
• Ability to be physically active. This is not a "behind the desk" job. You will be walking, standing, bending, etc., much of the day. Out in the community, attending events. Taking families on tours.
• Ability to work flexible hours when needed in support of activities and events.
• Solid presentation skills for leading outreach efforts

This position offers an exciting opportunity for individuals looking to make a significant impact in the community through effective leadership and innovative programming.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $75,000 - $85,000